Maple Leaf Property Management Reviews

We highly recommend Maple Leaf Property Management because over the past 6 years Maple Leaf (Coco and her team) has kept the property continuously rented and maintained while providing monthly updates. They handle simple maintenance issues and provide quotes for more expensive repairs. They are knowledgeable of and navigate the complex local and state regulations. They thoroughly document move in/ move out conditions. We feel they truly care about both their tenants and their property owners and we want to continue doing business with them in the future.

I've worked with Dietrich as the property manager for two of my rental properties, and I can't recommend him highly enough. What sets him apart is his communication — he's consistently responsive, keeps me informed without me having to chase him down, and always makes me feel like my properties are a priority. Whether it's a routine update or an unexpected issue, I always hear back from him quickly. Beyond being responsive, he brings real knowledge to the job. He understands the rental market, knows how to price units competitively, and has a knack for attracting and placing quality tenants.…

Great company to work with. My property manager, Coco, has been incredibly communicative and helpful.

We’ve had a great experience with Maple Leaf Property Management! Specifically our property manager, Coco. She is always very timely with her responses and quick to act when there is anything we need. Her efforts are very much appreciated!

I've worked with Becky L at Maple Leaf for the last year or so. She's great! She was so helpful in getting my house ready to rent, managing needed work and supporting me and the process of readying my home. Responsive, reasonable and straightforward are the qualities she posseses. Now that my house is rented she continues to be responsive and professional. I'm so grateful!

I’ve been using Maple Leaf Property Management for the past three years to manage my rental, and they’ve been great to work with. They’re responsive, professional, and always on top of things whether it’s tenant communication, maintenance, or keeping me updated financially. They make owning a rental much more hands off and stress free. I’d definitely recommend Maple Leaf to anyone looking for a reliable property management team.

Becky has managed my property for almost five years and her professionalism has been outstanding. She is incredibly responsive, well-versed in the Seattle rental market, and fully up to date on local regulations. Her follow-through is excellent and she ensures everything is handled promptly. I’ve had true peace of mind knowing she consistently looks out for my interests and stays on top of every aspect of the property. I would confidently recommend her to any owner seeking a dependable and knowledgeable property manager.

Bruce has been our property manager for almost six years. He has consistently gone above and beyond to keep our investment property rented and in great shape. I highly recommend his services.

As a new landlord it has been so helpful to have a property management company. Shout out Coco for carrying me through all the challenges that come with owning a rental property!

I've been working with MapleLeaf for a couple of years and they have been fantastic. My property manager has been excelent and taken so much off my plate in managing a property.

Maple Leaf has been managing my Seattle property for about 5 years now. Bruce M. has been such a great property manager. He makes sure to keep me informed on the property, tenants, and Seattle markets. He is communicative and proactive. It's been wonderful having Bruce help manage throughout the years.

Maple Leaf has managed our multiple properties for four plus years. Dietrich Kiemle is great. He is knowable, reliable, and professional. He also personable with good people skills.

Coco has been a great help, and super reliable to keep everything running smoothly. I am so happy I chose her and Maple Leaf to help me with my home.

Coco is an amazing property manager. She is professional and communicative regarding any issues with our property. She really has gone above and beyond in accommodating our needs. We have had a couple of unusual requests, but she has never hesitated to find a way to make them work. I highly recommend both Coco and Maple Leaf Property Management.

Haven’t had any issues in the 3 years we’ve used their services

Becky at Maple Leaf Property Management was great to work with. She found a qualified tenant very quickly, was consistently responsive, and made the whole process smooth and straightforward. Professional, efficient, and very pleasant — I’d happily recommend them.

Coco is absolutely amazing and easy to work with. I have never had any doubt in trusting my Seattle property and management with her and Maple Leaf. Clear in communication, expectations, and proactive, I recommend this company to everyone I can.

Coco has been wonderful to work with. Managing our property myself was overwhelming, so it’s great knowing that our home is in wonderful hands and that I can reach out anytime with questions or concerns.

Our experience with Maple Leaf Property Management has been incredible. We have been working with them for over three years now, and we couldn’t be happier with the partnership. We specifically work with Coco, and she has been absolutely amazing. From the very beginning, the entire process has been seamless—from marketing our property and finding great tenants to handling repairs efficiently. What sets them apart is their communication; they always keep us in the loop and handle every detail with professionalism. If you are looking for a property management team that is reliable, proactive, …

I was very nervous about renting out my property for the first time, especially since I live out of state and wasn’t sure how I would manage everything on my own. From the very beginning, Dietrich Kiemle at Maple Leaf Property Management made the entire process feel easy and stress-free. He patiently addressed all of my concerns, explained each step clearly, and gave me complete confidence that my condo was in great hands. Now, after two years of renting out my condo, I can’t imagine not having Maple Leaf Property Management—specifically Dietrich—managing my property. His professionalism, res…

Maple Leaf is the property manager for my rental property in Seattle. This is the third year that they have managed the property, and I am so thankful for their support! Becky Leine is the property manager, and I am so lucky. She is incredibly responsive and knowledgeable. Moreover, she truly cares about the service she provides, and it is so comforting to be several states away and know that the property is in good hands. Thank you, Becky and Maple Leaf!

I have been with Tina and Maple Leaf for a few years now. They manage a rental property for me on the Eastside, I appreciate Tina’s professionalism and also her respect for my concerns and also the tenants. They have a easy portal to see up to date expenses, income and receipts. It is very easy to file my taxes! Now they also have a new app that is an investor dashboard. Another great way for communication. Tina always responds to tenant issues and immediately contacts me with photos and bids, we discuss the next steps and she moves forward to get it done. I trust her with my home. Tha…

Maple leaf has been amazing in managing our rental property since we moved out the state in 2014. They really provide a piece of mind especially when we were living all the way on the east coast. Most recently we’ve been working with our property manager Jenna Hill, who has been above and beyond in providing excellent service and artfully managing some difficult situations with our tenants and overseeing maintenance projects. She is communicative and attentive to detail, and we would recommend her to anyone who is looking for great property managers!

We have had a fabulous experience working with Tina at Maple Leaf, so far, managing our property. She found tenants for us, made repairs and updates and got our units ready for rent in a very timely fashion. Her communication and responsiveness is very prompt. We look forward to continue working with Tina and Maple Leaf.

I’ve been working with Dietrich at Maple Leaf for several years now. As a property owner I consider him to be the very top of his class with his management skills. He does a wonderful job representing the tenants as well as with me. Always trying to be fair with each. For that, I’m very grateful to have him managing my property’s.

Our experience had historically been pretty poor. However - we've recently had a new property manager, Becky, take over our property. Immediately responsive, reactive, and got us plumbers in an hour in what would have taken 3-4 days historically. Obviously any single review is only going to capture a small part of an organization's structure - but to us, it's definitely a good sign that Maple Leaf can pivot and find good managers.

Bruce M is a great property manager. Maple Leaf has managed my house for 8 years; Bruce for 6 years. He has been responsive to both tenants and to myself (the owner), super helpful and clear communications. His recommendations have been excellent (pricing, repairs, timing); it has been an easy and fruitful relationship. I highly recommend Maple Leaf and Bruce.

My partner and I have rented with Maple Leaf Property Management for about 4.5 years now and, overall, they’ve been great to work with — pretty responsive, consistent, and generally easy to deal with. Just don’t expect “on-site” responsiveness like a luxury apartment would; their job is to manage properties for owners, not act as the owners themselves. That said, we recently noticed their maintenance request system now uses some kind of AI to “reword” submissions. While the automation is great and saves time, it ends up rewriting your message in overly polished, robotic language that sometime…

Maple Leaf has been managing my property for several months now and they've done an incredible job. They take care of everything so that I can focus on other parts of my life.

Working with Maple Leaf Property Management has been an excellent experience, and I want to highlight the outstanding service I received from Becky Leine. From the very beginning, Becky impressed me with her professionalism, excellent follow-up, and deep knowledge of the property management industry. She always kept me updated, made sure no detail was overlooked, and provided clear, thoughtful guidance every step of the way. Her expertise and responsiveness gave me total confidence in the process, and it’s clear she genuinely cares about delivering the best experience possible. Maple Leaf Pr…

I’ve had the pleasure of working with Maple Leaf Property Management, and I cannot say enough good things about my experience. From start to finish, they have been professional, responsive, and genuinely committed to making the process smooth and stress-free. A special thank you goes to Becky Leine, who went above and beyond to provide exceptional customer service. Becky’s professionalism, attention to detail, and friendly approach truly set her apart. She was always quick to answer questions, provide clear guidance, and make sure every concern was addressed. It’s rare to find someone who not…

I’ve had an outstanding experience with Maple Leaf Property Management and Real Estate, and I can’t say enough great things about Becky Leine. From the very beginning, Becky went above and beyond to make the process smooth, transparent, and stress-free. Her professionalism, responsiveness, and genuine care really stood out. Whether it was answering questions quickly, providing helpful guidance, or making sure every detail was handled properly, Becky consistently exceeded my expectations. It’s clear she truly cares about her clients and takes pride in doing excellent work. Maple Leaf as a comp…

I’ve had a wonderful experience working with Maple Leaf Property Management & Real Estate, and in particular with Becky Leine. Becky is professional, attentive, and truly goes above and beyond to make sure everything is handled smoothly. She communicates clearly, responds quickly, and always makes you feel like your needs are a top priority. Maple Leaf as a company has been excellent to work with—they are organized, knowledgeable, and make the entire process of property management stress-free. Becky really stands out for her friendly approach and dedication; she has an amazing ability to solve…

Great experience with Maple Leaf management. We live out of state and Coco Quinlan manages our property for us in Seattle. Worry Free experience! Highly recommend. Thank you Coco and team!

Maple Leaf has managed my Shoreline rental property since 2015. I managed it myself for a few years prior, and turning it over to Kit and her team was the best decision I ever made. They earn every penny, and I can't recommend them enough.

I cannot say enough great things about Kristen — she has truly gone above and beyond in managing my rental property. From day one, she was professional, proactive, and incredibly responsive. Whether it was finding quality tenants quickly, handling maintenance issues seamlessly, or keeping me updated every step of the way, Kristen delivered with excellence. What really sets her apart is the genuine care and attention she gives to both the property and the people involved. She treats my home as if it were her own, and I’ve never had to worry about a thing. Her communication is prompt, her decis…

We work with a number of property management companies, and Jason Rodin and Lee Nichols with Maple Leaf are among the very best. Always communicative, clear expectations are set, and a pleasure to work with!

We have been clients of Maple Leaf Real Estate for many years. Very happy with their services and their management of our rental property. Becky Leine has been amazing to work with. She is very professional and always quickly responds to issues or questions. Plus she is very nice to communicate with!

Heather was very helpful, great communication, and responded fast to any questions or concerns we had.

We loved working with the Maple Leaf team - specifically Coco Quinlan who helped list our home and find us excellent renters. Coco did a great job of shouldering any issues that came up so our choices were streamlined, well vetted, and we could just make the final decision vs. being bogged down in the minutiae. She was extremely cost conscious and responsive to our communciations, and handled any issues that arose promptly and with exceptional customer care. We would highly recommend working with Coco - we certainly will in the future.

I just fired Maple Leaf Property Management after about 3 years of management. Maybe I just didn't get the right property manager because I see plenty of glowing reviews which had led me to them in the first place. When signing up, Colleen Gasca, the property manager I was assigned lied to me, saying she lived in the area and would drive by to check up on my property on a regular basis. I found out she lived nowhere near the area. My property manager didn't implement any of the scheduled maintenance I asked her to set up for the house, did not notice that rent was late at least THREE times, so…

Ive had the pleasure of working with Becky and I have to say I couldn't be more pleased with her service. Communication is always in a timely manner, very respectful, and open. Best property managment I've had so far!

We've worked with Maple Leaf for several years now, and they've been amazing. Becky is our property manager, and she has helped us so much ever since the beginning. Her responsiveness, responsibility, patience, and professionalism have made her a joy to work with. Whether it's addressing inquiries or handling requests, everything is managed with the utmost care and efficiency. Thank you for providing a great rental experience.

Maple Leaf Property Management has been managing my rental property in Seattle for several years and I have been extremely satisfied with them. My manager is Tawnyel Gibbons and she has done an excellent job in handling the various issues that have come up and working with the tenants. It gives me such peace of mind to know that Tawnyel will take care of anything that comes up with the property. She has also been very helpful and skillful in doing a change over of tenants and lease renewal. I would highly recommend Tawnyel and Maple Leaf to anyone to manage their rental property.

A few years ago when I was trying to decide if I wanted to hire a rental management company (much less WHICH rental management company) I had lots of hesitations. I have worked with Maple Leaf now for nearly two years managing my new construction home in Greenwood and they have been amazing. Specifically, Dietrich Kiemle, the manager assigned to me, is always responsive and takes genuine interest in both my property and keeping my tenants happy and safe. Honestly I couldn't ask for anything more. Thank you ML and Dietrich!

I’ve had the pleasure of working with Maple Leaf Property Management for many years, and I can confidently say they are exceptional in every way. My property manager, Tawnyel, has consistently gone above and beyond to ensure that both my property and the tenants are well taken care of. Tawnyel’s attention to detail, prompt communication, and genuine care for all parties involved set her apart. It’s clear that Maple Leaf values both property owners and tenants, creating an environment of trust and respect. My property in Seattle has been in excellent hands thanks to their dedication and profes…

We are very happy with Tawnyel Gibbons. She is always helpful with our property and renters. We highly recommend her.

I worked with Maple Leaf for ~2 years as a landlord. Coco was really easy to work with. She was responsive, knowledgeable, and friendly. I have worked with other companies and did not have the same level of trust that i had with Coco. The only reason i stopped working with Maple Leaf is that i sold that house, but Ive already told Coco that i'm calling her as soon as i buy the next one :-)

Tawnyel has been outstanding to work with - she is always responsive and helpful!

Tawnyel with Maple Leaf Management Company is truly wonderful. She has always been helpful and responsive to any issues that come up. We are happy to have her as our Property Manager!

Tawnyel at Maple Leaf Property Management is terrific - proactive thorough and consistent. Highly recommended.

Jenna Hill, Works extremely hard and is attentive to the task at hand. I would recommend working with her.

Tawnyel has been a stellar property manager, perhaps the easiest to communicate of any that I've had since moving up to Seattle. She's helped make my current home my favorite so far :)

My experience with MLPM is overall quite good. My agent is Becky and I feel she has my best interest in mind. Maintenance requests are dealt with quickly and communications are more than adequate. This is probably the best experience I've had from a property management company.

Maple leaf has been helping me manage a property for years in Seattle. They've done a fantastic job with basically everything. I can't recommend a property management company more!

I’ve been working with Coco and it's been a smooth and stress-free experience - a while ago there was an urgent incident with water damage on the ceiling of one of the rooms in my property. She was very quick, reliable and communicative with me and the vendors to get this issue resolved as soon as possible without disturbing me or the tenant. I could not have imagined resolving myself, while also being away traveling at the time. Thanks again Coco and Maple Leaf!

I have been working with Tristen from Maple Leaf for some time and I'm glad that he is keeping an eye on the property. He is responsive and diligent with all my requests. Please keep the same high bar as you do right now!

Maple Leaf Property Management has been an absolute pleasure to work with. Their team is professional, responsive, and truly goes above and beyond to ensure everything runs smoothly. From prompt maintenance requests to clear communication and efficient handling of tenant concerns, they make property ownership stress-free. Their attention to detail and commitment to excellent service set them apart from other companies. I highly recommend Maple Leaf Property Management to anyone looking for a reliable and trustworthy property management team!

I'm a landlord using Maple Leaf Property Management to manage my property in Seattle. Becky my property manager has been nothing but wonderful. I hired her to step into an existing lease in which things were getting tricky (major repairs needed to the home, rent needing to be adjusted, etc). She dove in without fear and with deep compassion for all parties involved. Becky is very on top of things regarding contractors, tenant relations, and more. She came highly recommended by my neighbor who also uses her as a property manager, and it's clear why.

Tawnyel from Maple leaf property management company has been managing my rental property since 2021. She has been really great! She always promptly responds all my inquiries and requests. Also she communicates well about the repair that needed to be done in the house. When I make requests, she always tried to find ways to help me. I recently purchased another rental property and Tawnyel helped me a lot with setting up the property before finding the tenant. She knows Seattle very well and has good connections with contractors.

As an owner, I have had great peace of mind renting out my property with Maple Leaf. They have taken care of both the tenants and myself. Mikayla has been great in making sure maintenance gets done in a timely manner.

As a house owner, I have been working with Bruce from Maple Leaf Property Management for more than 3 years. Bruce is very responsible. He takes actions very quickly when there is a need and always tries his best to solve the problem, even if it's a headache one. I'm very happy to have him taken care of my house.

Maple Leaf regularly does not follow up after maintenance requests. Water damage from multiple plumbing issues took them literally years to fix after having to call the city to inspect the unaddressed violations at the property. If I were a property owner, I would not choose them. Their vendors have caused damage to the property, which I have reported, but they would not address. Your property will not be in safe hands.

Lee Nichols is an exceptional professional who truly shines in her role. She provided invaluable support throughout our entire rental journey after selling our home of 30 years. From our very first meeting, Lee was warm, helpful, and engaging. She took the time to understand our needs, demonstrating flexibility and empathy in finding the perfect rental for us. As first-time renters, we appreciated her guidance with online registration and her prompt responses to our questions. Lee was consistently available, ensuring a smooth and transparent process from start to finish. Her diligence, kindnes…

EDIT: After viewing the response by Maple, there are many things are untrue. We have never been reimbursed for keys by Maple, only our new management. Secondly, we can upload a few photos to prove that the unit was infact not clean, especially on the stove. Third, the move in inspection we received back was only the one they created and not the document with over 200 additional photos we have uploaded ourselves. They have constantly said they would send the updated report but have yet to do so, so until then our review will not change. Thank you. Extremely unprofessional company. Landlords a…

I’ve been working with Bruce at Maple Leaf for years. He’s been reliable and professional managing my property, my tenants, etc. all this time. I know I’m in good hands with Bruce.

TLDR: Maple Leaf Property management has been awesome in our 2.5 months of renting from them. When I first saw the place I am currently renting, I was scared to see it was managed by a property management company. I have always heard the horror stories and stayed towards owner rented properties. Tina has been responsive on every problem or question we had about the property prior and after signing the lease. We have had a few issues with the house but each one of them have been fixed quickly and in a quality manner. I always receive a message from Tina or Mikayla shortly after putting in a re…

I've been using Maple Leaf Property Management to manage my condo for the past year and a half and have been really happy with their services. They found us great tenants and seem to take good care of them. I appreciate that they don't use predatory tactics - seems hard to find these days. Becky is our agent and she is wonderful!

We are owners who hired Maple Leaf to manage our property for 2 years. We started the rental journey with Ashley, who was amazing, prompt, and made us feel like we were in good hands. Things changed for us when Ashley left in January 2022 and another took her place. After that, it took us multiple follow-up emails before her replacement would actually respond to us. It was extremely aggravating all the way up until we moved back into our house. Additionally, we were very unsatisfied with the level of maintenance performed on the house after our tenants moved out. I'm sure there are wonderful p…

Tristen toured me a home. He was nice and professional.

Renewal lease screwded up. Property manager working on it.

Tristen and his assistant were very responsive. I also called Tristen with a few questions, and he was helpful and professional. Unfortunately, I was informed that the property I was interested in had already been leased. I'm still actively looking for a rental, but Maple Leaf definitely caught my attention.

Is was a simple and easy way to renewal our leases. The whole process was smooth

Super happy with my experience, as a renter and former homeowner I really appreciate the sense of urgency and consistent follow up the team brings. Kept me in the loop and and had a very streamlined process.

I lived in a property managed by Tristen for a year, and looking back, it was one of the better renting experiences I've had.

Becky Leine and the whole Maple Leaf team have been amazing to work with over the last 4+ years I’ve rented with them. The previous management company (Mynd) was a disaster, and it was a night and day turn around as soon as Maple Leaf took over. They’re locally based and the speed of response to both issues in the apt and emails in general is exactly what you want from a mgt group.

The team has been fantastic at Maple Leaf. We have had a terrific experience first as a tenant, and then as an owner with Maple Leaf representing us as our landlord. Becky has been incredible, communicative and great to represent us.

Becky is the best in the business! Would recommend working with her on any of your properties!

Becky met us in person and answered all of our questions. She was professional, knowledgeable, and patient.

We've been working with Becky at Maple Leaf and have nothing but great things to say about her communication, knowledge, and execution. Maple Leaf makes listing and managing a rental easy and approachable. Work with them and you'll see the difference.

Tina! You are a goddess of property! We feel so taken care of and we are so happy with the property you found our young man. What a great start you helped him with!! Many thanks.

Maple Leaf Property Management LLC has been one of the best Property Management companies I've had the pleasure of working with. They have made living in a rental a lot more enjoyable. Thank you for caring for your renters MLPM!

Maple Leaf Property Management has been great to work with. When we moved into our new home, their team was prompt, courteous, and professional. We encountered several issues after moving in, but it was very easy to submit requests through their app, and each one was scheduled and resolved within the week. Becky, in particular, was very welcoming and made our transition into the new home incredibly seamless. I would definitely recommend renting a home through Maple Leaf. It has also been much easier working with a professional property management team that has the tools, staff, and systems to…

My experience with Maple Leaf has been exceptional. I’m a tenant renting one of their properties, and they have been reliable, responsive, and easy to work with. From tour to tenancy, the team I’m working with - Coco and Charlotte - have been excellent. I loved the unit during tour and wanted to move in fast - Coco led me through the process in no time! I’ve had no issues, but I know that Coco & Charlotte are there to help if anything arises. It’s a significant relief to have a property management team that willing to do the most for both the property and the tenant. Highly recommend!

I have had a really great experience with maple leaf management this last year and a half. They are all very friendly and communicate very well. They are on top of getting back about issues/maintenance etc. They have really made it a great experience renting with them compared to other experiences!

I have been in my rental home for a little over a month and I am really happy with this company. Tina C. is my property manager and she is great. She is really responsive when I have questions. A spring on the garage door broke during my first few weeks in my house. I submitted a maintenance ticket and I was contacted to schedule a repairman with 5 minutes. I have never had that fast of a response in a rental.

Dietrich is extremely helpful and always replies efficient and fast.. I’ve had an amazing experience since moving into my apartment and I’m really grateful for that!

Our first experience with Maple Leaf was as tenants, and after such a positive experience, we chose them to manage our condo. Bruce has been excellent to work with over the past five years—always prompt, responsive, and proactive in resolving issues, which gives us real peace of mind. He’s so well regarded in the building that another owner also selected him as their property manager. We highly recommend their reliable, professional services.

Maple Leaf Property Management has been great! Coco has been amazing and very helpful since day one. We are very thankful for the clear communication, guidance throughout the process, and the professionalism that everyone at Maple Leaf has provided.

I’ve had a great experience with Maple Leaf Property Management. From my first call, the team clearly explained county rental regulations — straightforward, honest, and no nonsense. I live hours away from my property, and working with Dietrich has given me complete peace of mind. He built trust immediately, communicates well, and has reliably overseen my property for several years as if it were his own. Highly recommend for anyone needing dependable, professional property management.

I had a fantastic experience with Maple Leaf Proerty Management . The entire leasing process was seamless, and I can’t recommend my leasing agent, Coco Quinlan, enough! She was incredibly responsive, professional, and made what can be a stressful process feel effortless.

I moved from Seattle to Bend Oregon 7 months ago. Prior to that I got a recommendation for Maple Leaf Property Management to get the house rented and manage the rental moving forward. I was introduced to Kirsten Quinian (Coco) who was assigned to be my property manager. It was quite a stressful time and I was so pleased to be working with Coco who not only helped me get the place ready for being a full rental but then shortly after I vacated the house got the house rented for a good market based monthly rental amount. Coco was instrumental in making this happen and I am so appreciative of her …

Coco is absolutely the best leasing partner I have worked with. Very responsive, very experienced and a professional!

Becky has been professional and approachable since the beginning. She is a great property manager who understands her clients and makes the rental process efficient, transparent, and fair. We're lucky to have her managing our property!

Coco Quinlan has been wonderful to work with since day one. She is prompt, polite and always responsive. I feel comfortable knowing our rental property is in her hands.

When work unexpectedly took us away from Seattle, Coco and Maple Leaf made finding great tenants for our home seem easy. Questions are answered and potential issues resolved quickly. Great experience!

Dietrich has been an excellent property manager - very responsive and knowledgeable of the property. If something comes up with the property, he has suggestions for convenient solutions for us as renters to implement, or if we need more help, he quickly arranges for fixes to happen in a timely manner. He's always friendly and professional, we are very appreciative!

Maple Leaf Property Management keeps our rental home occupied, maintains it well, and communicates clearly about its status. Their reporting is thorough and timely, with clear documentation of revenues and expenses and upkeep. Our personal Maple Leaf property manager, Dietrich Kiemle, is personable, responsive and a pleasure to work with.

Coco has been great to work with.

I highly recommend Bruce M., our trustly property manager. His communication is consistently clear, proactive, and professional. I’m always kept informed on maintenance items, improvement projects, and overall property status without ever having to chase for updates. He handles routine maintenance efficiently and respond promptly to tenant needs, which creates a great experience for everyone involved. For larger improvements, He obtains multiple estimates, carefully review scopes of work, and provide thoughtful recommendations before moving forward. Thank you, Bruce!

Bruce has managed a rental property for me for quite a few years. Always responsive and quick to solve any problems. I appreciate that he takes good care of people.

Dietrich has been an amazing property manager for me, he’s puncture, reliable and honest. The company is also on top of all the regulations and mandates I don’t have to worry about our the ever changing rules in Seattle!

Tina Christensen was super helpful and professional throughout our move in process! She’s been quick to respond, always on time, and always friendly! I would highly recommend Maple Leaf.

I deeply regret renting from this management company. From day one, the unit was not move-in ready despite being advertised as “professionally cleaned.” The apartment had visible mold, dirt, and overall filth, and the air quality was so bad it was genuinely concerning. On top of that, there are serious safety issues including smoke detectors that are missing or extremely outdated. This is not just neglectful, it’s dangerous and potentially illegal. Getting access to the unit and getting any response from management has been a nightmare. Once you sign the lease, they ignore you completely, di…

The 1st property manager we had was responsive and would eventually get back to us. Unfortunately, she was replaced by someone who wasn't even in our state. Then they kept trying different ways to raise the rent and squeeze as many pennies they could from our apartment complex. It seemed like he mostly had his admin do the work for him. And overworked them like crazy. Then, a couple months into this, they asked people to give a good review and get an amazon gift card. That being said, be careful about their rating, I'd say that most of the good ones are literally paid for by people who need th…

We have been very happy working with Coco and Maple Leaf Property Management! Their move in instructions were clear and concise and we are very happy with our new home. When faced with a front door lock battery that was running low and preventing us from accessing the home, Coco promptly got her handy man on site and it was fixed in no time. He even went out of his way to fix a few other things while he was there without being asked. Looking forward to continuing to work with the team at Maple Leaf!

I was interested in a previous property handled by Maple Leaf, but unfortunately, it’s no longer available. Tristen was kind enough to show me other available properties that I’ll be viewing soon. He was very quick to answer all my questions and was very knowledgeable, which made me confident about renting with Maple Leaf soon.

I had the pleasure of meeting Coco and the staff at Maple Leaf their insight, knowledge and experience was beyond helpful. I would recommend anyone looking to acquire property to give them a shot in finding your dream location. 10/10

Easy move in and quick response to maintenance issues. Everyone has been extremely helpful and responsive. This is our first month in our new place and we love it.

Process from application to viewing the property and moving in was very simple. Very happy with the process overall!

Checked out a property with Tristen, really nice place! Tristen was super professional and patient with all my questions. I’m checking out a few more properties before deciding, but the one Tristen showed me is definitely at the top of my list.

Maple Leaf is the best property management company to work with. They are on top of issues and tenant concerns before they become issues or concerns. Save yourself time and only work with the best. Coco Quinlan is an absolute pleasure to work with.

Just wanted to give a huge shoutout to my property manager at Maple Leaf for being AMAZING to work with.. in an industry full of non communication, non personal connections and bad reputations, Coco Quinlan is absolutely FANTASTIC to work with, and I would recommend her to any of my friends or family. Always on time, communicative and handles issues promptly and professionally! Nothing but good things to say, an easy 5 stars all around!

In viewing a home, Mikayla was very helpful and informative. She had answers for all our questions and was able to guide us through the steps Maple Leaf goes through in the application process.

Tina and Mikayla were amazing in walking my girlfriend and I through a few homes and answering all the questions we had.

I recently viewed a home and Mikayla was knowledgeable and used LGBTQ respectful language making us feel more welcome.

Finding a place to rent when relocating across the country was stressful, but our property manager for Maple Leaf made the process easy and seamless! Highly recommend.

Wonderful people. Very kind and helpful. Beautiful property. Couldn't be happier.

Becky Leine at Maple Leaf Property Management and Real Estate is absolutely outstanding! She provided excellent service and consistently went above and beyond to make the entire transaction smooth and stress-free. Becky’s professionalism, attention to detail, and genuine care for her clients truly set her apart. I would work with Becky 1000 times again without hesitation—she makes the whole process a pleasure.

Becky Leine is outstanding in property management. She is professional, detail-oriented, and always goes the extra mile to ensure her clients are taken care of. Her excellent communication, follow-through, and genuine care make the entire process smooth and stress-free. Working with Becky is always a positive experience.

I had such a wonderful experience working with Becky Leine at Real Property Management and Real Estate. From start to finish, she made the entire process smooth and stress-free. Becky’s professionalism, attention to detail and friendly approach turned what could have been overwhelming into an easy and enjoyable experience. She went above and beyond to ensure everything was handled quickly and efficiently, and her communication was always clear and timely. Thanks to Becky, the whole process felt simple and I couldn’t be happier with the results. She truly made the experience amazing!

As a tenant, you wouldn't think you'd love your property manager - should just be a transactional relationship but Maple Leaf (Lee/Dabney/Dat) changed my mind. Communication was clear, kindness was always given, and quick solutions/problem solving made them feel like an easy chat/email away. They made me feel like this was my home to be cared for but still had the opportunity to lean on them for support. Small hiccups occured - garbage disposal breaks, weird lighting issues, or a door lock being jammed but all were solved quickly, kindly and efficiently. Appreciate you all!

Bruce from Maple Leaf is absolutely amazing! From the very start of the application process to living in our rental for a few months now, he has been nothing but kind, respectful, timely, and communicative. We have had zero issues so far and highly recommend working with this property management company and if you’re extra lucky you get to work with Bruce!

Manager and maintenance were very quick and responsive. Lived there for a year and a half with no problems.

Highly recommend if you're looking for property management in the Seattle area. Very helpful & responsive.

I’ve had the pleasure of working with Becky Leine for property management, and I can’t recommend her highly enough. Becky is professional, reliable, and always goes above and beyond to ensure everything is handled smoothly. She communicates clearly, responds quickly to questions, and genuinely cares about the people she works with. Her attention to detail and proactive approach make property management stress-free. Whether it’s coordinating maintenance, handling tenants, or just making sure things run efficiently, Becky does it all with a positive attitude and a high level of expertise. If you…

I’ve never used a property management company before but I’m so lucky to have found Maple Leaf. Shout out to Coco Quinlan, who made renting my property a breeze and is always on top of communication and keeping me up to date on my property. Love working with her and her team, can’t recommend them enough.

I recently rented a condo on Capital Hill that is managed by Maple Leaf. Having had mixed experiences with several property management companies in the past, I must say that Maple Leaf's service is LEVELS above others. ML's tenant technology, and tenant engagement/communications were top notch, clear and timely. Lease signing was friction-less, and included clear and simple to understand tenancy, and move-out instructions. Special call out to Broker/Property Manager, Coco Quinlan, who made the entire process from initial condo tour, move-in, service requests, to move-out, entirely seamless…

I needed a rental that allowed pets, which isn’t always easy to find. Tristen was understanding and made sure to only show me properties that were pet-friendly. I appreciated the effort and attention to detail.

I really value patience, and Tristen showed that in every interaction. No matter how many questions I had, he always took the time to respond thoroughly.

I absolutely love the home I viewed through Maple Leaf! Tristen made the entire process so smooth, from scheduling to answering all my questions on the spot. I’ve decided this is the place for me and will be moving forward with Maple Leaf. Huge kudos to Tristen for being so professional, patient, and genuinely helpful.

Tina was amazing at helping my girlfriend and grandkids from viewing properties to answering questions and really quick to help on getting her moved into a perfect space. Tina was a top notch professional angel. Thank you for all your hard work on everything you have done. If you want success on your next move call Tina.

Coco was extremely helpful. She had quick communication—- and was experienced and knowledgeable ! Perfect experience!

I lived in a Maple Leaf Property for a year and it was a great experience! I would have stayed if we didn’t have to move out of state for work. Coco is super helpful and responsive with any issues.

Easy to move in and get my stuff in, all the residents I've met so far are extremely friendly. Peggy was sweet and answers questions/helped us quickly

WOW Tina is such a super star on making everything go so smooth and easy on our new place. Will never go through any one else again. Thank you so much for everything.

My partner and I rented a home from Maple Leaf for 1 year in the Seattle Area. We worked primarily with Coco as our leasing agent. Communication: Maple Leaf and Coco were always very communicative and we never had a hard time getting ahold of anyone. The expectations for maintaining the property (yard, etc.) were clear. Coco was easy to work with. Maintenance Requests: The online maintenance portal was easy to use. We did not have any emergencies but even regular service calls were answered fairly quickly. We had an issue with ants at our property and Maple Leaf took care of getting us quart…

I recently viewed a property managed by Maple Leaf, and it was a great experience. The property itself looked fantastic, well-maintained and exactly as advertised. Tristen was especially helpful, he answered all of my questions thoroughly and professionally. I know I can be a bit persistent at times, but he remained incredibly patient and kind throughout. Overall, a really positive experience!

Had an amazing time renting with Maple Leaf Management these last two years! Our property manager was Coco and she always did her best to ensure everything was in great condition. Whenever problems would arise, we would get a response and solution within the same day usually. As well as that, the property was in great condition when we arrived, and the entire process from touring to signing the lease was fast, easy, and efficient. Highly recommend renting with Maple Leaf, always high quality places with great people managing them.

Maple Leaf made the stressful process of moving across country to a new apartment so much easier than I had anticipated. Our property manager, Dietrich, was extremely communicative and answered questions or concerns immediately as they came up. I am very thankful for all of his assistance, including a virtual tour of the unit. The apartment is even better in person!

Very smooth and pleasant experience! Everyone I spoke to was helpful and accommodating, especially when I had questions about the process and requirements. Tristen was awesome - super clear with communication and quick to respond. Definitely a professional and friendly team!

We had a very positive experience with the manager, Dietrich. He was thorough in walking us through the details of the process and consistently responsive and proactive in providing guidance and support on preparing the property for lease. In addition, he demonstrated strong knowledge of all aspects of the process.

Coco was great to work with. The property was well maintained and easy to request any service/fixes.

Our place required some work upon move in, but Dietrich and the Maple Valley team were communicative and addressed our concerns.

One of the worst experiences I’ve had with an agent. Tina Christensen emailed me saying she had 11am available for a tour. I replied “that works, thanks” — seemed like a clear confirmation. I showed up on time, but no one was there. Called her, no answer. Only after I left a voicemail did she call back, and instead of apologizing, she talked to me in a harsh, rude tone and said there was “no appointment” because I didn’t confirm by text. But she never mentioned anything about needing a text confirmation. All our communication was through email, and she was the one who offered the 11am slot. H…

Super accommodating team! I asked a lot of questions about the requirements and process, and they explained everything clearly. Tristen was especially helpful, very responsive and easy to talk to. Communication was smooth from start to finish. Highly recommend working with them!

I’ve had the pleasure of working with BECKY for several years and I can confidently say they are one of the best in the business. From day one, they have been responsive, professional and genuinely committed to providing excellent service.

Becky Leine was awesome to work with! She was always responsive, professional, and went above and beyond to make sure everything was taken care of. Her attention to detail and clear communication made the entire experience smooth and stress-free. I truly appreciated her dedication and the way she made us feel like a priority. Highly recommend!

Had to get on here and tell you how awesome Coco has been to work with. Her communication is 10/10!

We moved very last second a couple years ago and our property management was maple leaf at our new residence. We worked primarily with Coco and wow what an awesome property manager. She clearly communicates, when things need to be fixed or if there are issues they are incredibly quick to get on top of it. Payments, messaging, service, all of it is really well done. I typically hate big corporate companies like this but this is an exception they really do a good job. If you are renting a property from them know that you will be in good hands. Oh and we are a family with a toddler if that helps…

My boyfriend’s place is managed by Mapleleaf Property, with Tristen as his property manager, and I must say, their service has been nothing short of impressive. Maintenance requests are handled quickly and professionally, with clear communication throughout the process. Tristen is responsive, courteous, and genuinely cares about resolving issues efficiently. It’s refreshing to deal with a property management company that prioritizes tenant satisfaction. Highly recommended!

I recently moved from New Zealand for work, and Grace, a close friend of mine, mentioned that her previous property was managed by Maple Leaf, with Tristen as the property manager. She spoke highly of his professionalism, helpfulness, and patience in assisting her throughout the process. Based on her recommendation, I reached out to Tristen, and I’ve been very impressed with his responsiveness and support so far. I am confident that with his assistance, I will find a property that suits my needs under your management.

Considerate, patient and just overall lovely to work with. There should be more people like Becky in this industry.

Update, leaving a review was a great way for a quick response. I appreciate the team responding so quickly and addressing the issue. They were great getting my boys into an apartment I cosigned, but now that the lease is over we've all been calling for weeks to coordinate our security deposit reimbursement with no response, after the email confirming the amount. Hoping this helps to get a returned call.

Coco has been an exceptional property manager. She’s always quick to respond, keeps me in the loop about everything, and handles any issues that come up with ease and professionalism. Having a rental property in Seattle can be stressful and complicated, but Coco has made the entire experience feel effortless and seamless. Her proactive approach and clear communication have truly set her apart. Highly recommend her to anyone looking for a reliable and supportive property manager!

Really enjoy working with Coco. She’s extremely responsive and easy to work with. She made living in Seattle much easier and helped me navigate. She made everything seamless for me.

Coco is very professional and so helpful! Excellent to work with!

I've been renting across the PNW for almost 5 years now and Maple Leaf has been one of the easiest property managers I've dealt with, in no small part thanks to Tina and Mikayla in Snohomish County. Highly recommend them. Very professional.

Dietrich was a pleasure to work with. Very attentive and patient with all of our questions.

Dietrich is so communicative, thoughtful and flexible. He helped make moving (which is typically total chaos) a little more manageable and smooth. So appreciated.

I just wanted to take a moment to express our sincere appreciation for the consistently positive experience we’ve had working with Maple Leaf. As a small business, we truly value the relationships we build—especially with the property managers who are reliable and responsive.

Great property management company. We reached out to view a property and the agent was able to schedule something right away. We got the property and have been with Maple Leaf for over a year now. They are proactive and make sure to take care of any maintenance issues including preventative maintenance right away.

We have been working with Maple Leaf Property Management for many years now, most recently with Coco Quinlan as our assigned manager. ML-PM are infinitely helpful to our tenants and us. They provide clear and timely information for all parties not only related to our rental property but to the wider picture of landlord-tenant relations as the legal landscape changes and becomes more complicated. They handle mundane details and emergencies with equal skill and professionalism. We wholeheartedly recommend Maple Leaf for landlords AND tenants!

I have been a tenet for at one of Maple Leaf properties for almost three years. Never had any rental horror stories. Maintenance is timely, managers are responsive, and living hear has been a breeze.

I had a fantastic experience with my property management team! Dietrich went above and beyond by bringing a spare key to our house when we accidentally locked ourselves out. His quick response and willingness to help made a stressful situation much easier. I truly appreciate the excellent service and support. Highly recommend!

I'm a tenant in a property managed by Dietrich Kiemle @Maple Leaf Property Management and can confidently say their team sets the bar for property management in the area. Throughout my lease, Dietrich has been consistently professional and always treated me with respect. Communication is clear and timely—from initial move-in details to routine maintenance requests. Whenever I had a question or needed a repair, Maple Leaf responded promptly and always took the necessary steps to resolve the issue quickly.

All those at Maple Leaf Property Management have been a great help as we try and navigate a big move for our family. They were willing to take time and find rentals that best fit our family.

I rented with Bruce for 4 years. He was always prompt, understanding, and fair. I even contacted him for advice when hiring a property manager for our property in Portland. He was great.

I had a great experience living in a property managed by Maple Leaf. Maintenance requests have all been handled in a timely and effective manner.

Great and easy to work with. Lived at one of their properties for 2 years and have only had positive interactions with everyone I have come into contact with at Maple Leaf Property Management

I live in an apartment managed by maple leaf and it is managed well. Communication is clear through emails and the portal used to pay rent is easy to use. I recommend renting with them.

Renter POV: They handled maintenance requests quickly. Eventually priced out of our home. Took more than half of our deposit for cleaning. Just another property management company. Update: never got the refund for our deposit. So I don't know what changed. Then they didn't answer my email when I asked about the envelope I received from them in the mail, which was addressed to the unit we just moved out of and had to be forwarded to our new address.

I've worked with Jenna in a professional capacity and have been really impressed with her property management skills. She has a great eye for screening tenants and always stays on top of any issues that come up. What stands out most is how she actually listens when you talk to her, not something you find with every property manager! She's responsive, detail oriented, and genuinely seems to care about making good matches between properties and tenants. If you're looking for someone reliable to handle your rental property, I highly recommend her services!

Coco has been my property manager for my townhouse rental in Seattle for 2+ years, and she's been amazing. She's very responsive (even on vacations) to all of my inquiries and solves all issues with my rental that I never have to worry about it.

Mikayla and Jill made the tour and application process seamless! Answered any questions we had and kept us informed every step of the way. Really happy with service they provided.

Tawnyel has been a dependable and professional property manager. She handles maintenance requests promptly and ensures things run smoothly.

Dietrich Kiemle has been the perfect property manager! Over the past 2 years renting this property, Dietrich has been responsive, respectful, and delivered on all of our requests. It’s clear that he takes genuine interest in both the property and keeping us as tenants happy and safe. His professionalism and attention to detail have made our renting experience exceptional. Whenever we’ve had maintenance issues or questions, Dietrich has addressed them promptly and effectively. Thank you Dietrich for making our rental experience so positive!

We are coming to the end of our lease and are moving out soon. I will miss Maple Leaf Property Management, especially Becky who is one of the best most proactive and responsive property managers I have ever had. If something breaks its fixed in a reasonable amount of time, if there are issues its discussed and a resolution is reached. If other entities are involved (HOA, outside techs, etc) they make sure to stay on top of them so that we are all on the same page. Their resident portal is easy to use as well. They really do try their best to work with you as a team in taking care of the p…

This is one of the best decisions we made when we left Seattle. They have been incredibly good. We are exceptionally pleased with the service Bruce offers us. He has been so helpful. He goes to our house almost immediately if there are any problems. He basically takes care of all the problems himself and only loops us in if there are any big decisions that need to be made. Bruce, makes sure things are running like a clock. He has so much expertise in this business that we totally trust him to be doing things in our best interest. Bruce is just amazing!

Excellent service. Communication was swift and clear. The experience was smooth, and I highly recommend this company. Adam

Becky is amazing! I've experienced top notch service since day one.

Becky has done a fantastic job at managing our properties. She has taken great care or our tenants at both locations.

This is the best place I’ve called home in awhile. My neighbors are awesome and super polite. Thank you for welcoming my son and I.

I called on a listing I saw, and Mikayla was very helpful with directing me where to go for rental criteria and other properties to view.

I’m truly impressed with Maple Leaf. They provided great advice in helping me rent my townhome as I was a newbie to the whole process. Especially have the utmost trust in Jenna Hill my property manager who took so much care and effort, especially since I live out of state. Always recommend them to friends and family who are considering renting their homes.

It’s great working with Jenna and others from Maple Leaf, very professional, personable, and friendly staff.

I apologize that this might be lengthy for those reading, but I promise it will be worth it. Maple Leaf is definitely a company all property management companies should strive to be. My family and I have been renting from Maple Leaf for nearly 4 or 5 years. We found ourselves needing to find a rental after my grandmother passed away at the onset of the pandemic. It had been nearly 5-6 years since we had been renters so we had little rental history. In addition to that set back we found ourselves needing credit challenges (medical), our lab mix were making it difficult to find a home. We were …

Working with this company has been such a pleasure!! Especially with Mikayla, ever since I moved in she has helped so much with any questions I may have and is just so amazing and very attentive ☺️

I have been renting from Maple Leaf Property management for over five years, Tawnyel is the best landlord out of the whole group. She is very responsive to my needs and the maintenance man Dat is friendly and helpful the few times I have needed him. I am very pleased with my experience!

Kind, diligent employees who work tirelessly to make sure tenants are taken care of. Very prompt responses. Can’t say enough good things.

Currently a tenant at a Maple Leaf property and our property manager Coco Quinlan has been amazing the entire time that we have been here! Very quick and responsive in all communications and always making sure that our needs are met. We had an issue with people breaking into the mailbox and Coco managed to help get our mailbox replaced with a stronger mailbox! Amazing service and awesome property managers.

Tawnyel has been wonderful to work with. She is a great communicator and provides excellent customer service. We absolutely love the house we moved into, everything has been great since day 1!

Bruce has been such an approachable, thoughtful, and responsive property manager! I feel comfortable going to him with any and all concerns and feel they are addressed in a timely manner. Would recommend him and his team!!

Nothing but good experiences with Tristen Mickleson - responds quickly to any concerns I have as a tenant.

Coco has been great during our time renting with maple leaf. Super quick to respond when issues pop up, and was extra helpful and clear during the move in process. We are moving because we need a little more space, but would definitely rent from her again!

I am a current tenant, and so far, we've not had any major concerns. Our new property manager, Tristen, is great. We've not had any issues yet. There were just a couple of maintenance requests previously, but MapleLeaf responded quickly and sorted it out for us. Communication with them is also very good as they are prompt to reach out to us even concerning upcoming inclement weather and how we should prepare for it. I think that's cool.

Interacting with Maple Leaf Real Estate as a tenant has been completely fine, they have been responsive to maintenance as needed and communicative otherwise about building renovations etc.

Tawnyel has managed my property very professionally with no complaints. She is proactive about communication and maintenance, and the fees and contractor prices are fair. Highly recommend.

So far, I have had a positive experience with this rental company. Tawnyel kept us informed of our application status, the cleaning of the apartment before we moved in, and was quick to get us in touch with the hot-water tank repair person when our tank malfunctioned. Overall, I feel secure here, and that can be hard to find in the Seattle rental market. I also almost took a sublet from a stranger under the same property management company, and they had a similar positive experience.

Mikayla was so much help answering my questions.

Mikayla is organized, punctual, and very responsive to communications. If she doesn't immediately know the answer, she will find it! She is professional and polite.

Mikayla is super sweet and extremely helpful with any questions or concerns you may have!

Mikayla was really helpful.

It's been a wonderful experience working with Maple Leaf Property Management. Dietrich, is an exceptional professional with a keen attention to detail and execution.

Very poor communication and false hope, I was in communication with Tawnyel Gibbons about a unit I was interested in, I applied after I gave information about my credit and was suggested a co-signer.. makes sense. I apply for this unit and my co signer is not even processed. After giving clear communication on my back round I was still motivated to apply. She was absolutely no help in the process of this and chose to stop all communication. If you have a voucher they could be discriminating against you and just having people apply for the funds of a "background check" Good luck with this compa…

We’ve rented through maple leaf for 2 years now and have been consistently impressed with Tina and her assistant Mikayla, and their dedication, helpfulness, and the willingness to work with us on things. In fact, we’re most happy to stick with maple leaf as long as we have these two!

Ever since I moved in Mikayla has been very attentive, and quick with responses. Working with this company has been nothing short of amazing ! Definitely recommend.

We have had a great experience with Tina and Mikayla when it comes to communication, and quick turn around. Maintenance requests get scheduled fairly quickly and without hassle or worry. Emails with current news are sent out and include landscaping times, ice warnings for freezing pipes and various other news that may impact your day to day, so you can plan for it.

I had the pleasure being helped by Mikayla! She was showing my husband and I a property and every question we had, she answered. She was very detailed when talking about the property and she was just the sweetest! I honestly couldn’t be happier! I highly recommend!

Pleasant to work with! Quick, easy, concise!

I've been with Maple Leaf for almost 10 years now, and have had varied service. This most recent maintenance request was done professionally and with care, although I didn't get notified that it was complete. I appreciate that the whole property management company is working to improve communication overall, which may not have previously been up to standard. I plan to continue living here and I hope they strive toward continuous improvement. Care in this business is extremely important.

I have needed emergency help twice and it has taken more than 12 hours to send someone. The person arrives and doesn't solve anything, I'm still without electricity in my yard

We have received 'how are we doing' surveys and follow up emails several times since moving in and every time we have a list of things to get addressed, including maintenance requests. But instead of fixing these we just get another email for a survey or a self-inspection of the apartment with pictures of what's wrong. Very few of the issues we have talked about before or in that inspection have actually been addressed and followed through on yet. Please be less automated and more personal and actually address issues you want us to point out. Since leaving this review I have already received …

Still waiting on keys

No response to maintenance request for over 2 months.

We are new tenants with Maple Leaf and so far they have been prompt to respond to any needs and professional at all times. Great property managers!

maintenance staff is exceptional

Wasted no time at all & got me a new D/W! They are on top of service requests!!

Be very careful to mark all poorly worn and unworkable material in the house and apartment before moving in. They will penalize the renter to pay for those materials that were worn, improperly installed and not functional.

We love the new space, very comfortable and nice location.

Easy process, house was very clean!

Bad service for repairs. Bad website accounts with repeated having to change and update.

Super responsive and really kind. I’m really pleased with their partnership in this rental.

It was fine - some small annoyances but nothing too bad. Could improve by (1) allowing resident to see a full lease before committing to signing it (the draft lease is not sufficient to know what you will be agreeing to) and (2) getting rid of fees for paying rent on interfolio.

Frustrated that the lease explains a ton of requirements we, as the renter have to abide by, but when moving into a rental, the property isn't held to the same standards. Our rental landscape was not edged and the garden beds were not weeded, the property is overgrown with blackberries popping up everywhere. We can see where they were cut off at the ground, but not pulled up to make sure they don't grow back. It's a lot of responsibility. Another huge issue is ants. They were not here when viewing the empty property, but showed up the day after moving in inside the bathroom. They're still here…

Very helpful and quick response times.

UPDATE: Remaining issues were resolved quickly once we escalated to ownership and Michelle stepped in to support. We're relieved and grateful. _______ UPDATE: We've now been in the home for 4 weeks. We've had to schedule and take time off work for 10 different visits from cleaners, handymen, sprinkler techs, pest control, range technician, and window repair. Still waiting on landlord APPROVAL for fixes we were told would be done prior to possession: peeling paint, moldy and crumbling baseboards, and paint/walls (unpatched holes, scratches, and stains in the paint in almost every room). The pr…

Property is well kept and clean

Very prompt and helpful

Jason was very nice when came over. I have a keypad deadbolt meaning it needs a battery replacement. He tested the battery installed a new battery. Jason was very nice and got things done quickly. He is a very caring person.

We rented a house through maple leaf with Lee Nichols as our property manager. We really appreciated all her help during this time. This is a thankless job; nobody ever appreciates a property manager. That is why I wanted to write this. She works really hard trying to please both sides. Even though she worked for the owners, she was very fair in her dealings with us. She always responded quickly and addressed the issues we had without any delays. She was very professional and a caring person and was sympathetic to our situation. She tried really hard to reason with the owners who left us in a …

Jason and Christie came over as soon as I had a problem and replace the washing machine right away thank you

Jason and Christie did a wonderful job fast getting us a new washing machine

Maple Leaf Property Management failed to meet our expectations in several regards. Upon moving into our unit, we encountered significant cleanliness issues, including bio-hazardous waste in the closet, cabinets covered in unidentified substances, and uncleaned carpets. When we reached out to Maple Leaf we received no word back . Addressing these concerns necessitated a substantial investment time and effort on our part. Furthermore, the pre-existing washer leak added to our initial challenge. Towards the end of our lease, we encountered conflicting messages regarding the potential for renewal…

The team at MLPM did a great job at scheduling and coordinating the outdoor services that needed to be completed before summer! So very thankful to be working with them all!

Multiple persistent & unresolved issues at my location.

After my ex and I got into a legal battle miss Beth grasca was on point with helping me remove my self from the environment and was constantly updating me if your looking for a place to live with people who care about their tenants this is the place

My fridge door shelf is broken and the technician who was supposed to come and fix it is very rude. I’m very unhappy. I emailed the apartment manager I also emailed Maple Leaf no one responded to my email.

Maple Leaf has always been responsive and I've enjoyed working with them as a property manager.

I’ve had a truly awful maintenance repair, from beginning to end, and with no help from my property management company, Maple Leaf, to whom I thought I could entrust with my safety and well being while being a tenant at one of their properties. With not having access to one of the vital parts of my place, my kitchen, I had to figure out housing for my dog and myself, which was an out of pocket hotel for two days that had a kitchen within. I thought at the very least what they could do is waive 2-days worth of rent, maybe a small gift card to purchase an ice box and one plate burner to place in…

Giving two stars for the time we actually lived on the property. The property itself was great, the maintenance was always speedy if we had an issue. The worst part about this company is when you’re moving out. There is ZERO communication on move out process. They will hold your security deposit for months after you move out saying they ‘filed everything on time’ so that they don’t have to give you your full deposit back even though they failed to communicate any fees that were going to be taken out & anything about our deposit in general within the 21 day period that is clearly stated on our …

Maple Leaf is such a wonderful organization. Our experience working with them was seamless. They are communicative, organized and understanding. Our family of 5 stayed at the Monda House for a month. The house has everything you need and only 20 minutes from SCH. Our 2 and 4 year olds loved all the toys and big fans of the bean bags. Thank you Maple Leaf for providing a wonderful accommodation for families at a fraction of the cost. It was such s game changer and relieved a ton of stress.

Apartments are great, staff and landlord are fantastic and quick to respond, neighbors and feeling of community is unmatched. The ground's keeper, cleaning ladies, and landscaper's keep the complex looking incredible. The parking lot could use some work, and the 7009 building needs blockers for the ventilation holes in the roof. Other than that this place is perfect. I'm close to my three year anniversary living here and I've loved every moment of it. Definitely a gem amongst the Seattle renters market.

We rented a house from Maple Leaf for 2 years. As other reviewers have pointed out, when they’re good, they’re good, but when they’re bad, it’s baffling. First, the good. The house was clean when we moved in. They’ve been able to schedule people to trim the hedges every year. They sent someone to look at a water leak within a day and get the hot water tank replaced within another day. We had one complaint from the HOA that they forwarded about trimming the grass which we immediately complied with. It was a drought and all the grass immediately turned brown - to Maple Leaf’s credit, they didn…

very poor communication and follow through. Submitted property maintenance request on 2/20 and the request was finally completed on 3/5, it was only a 15 minute job.

Dmitri was very pleasant and diagnosed the problem with my washer promptly. I appreciated that Mapleleaf approved the purchase of a new part quickly. Dmitri returned and fixed my washer; complete just over a week after I reported it. Thank you!

We were very pleased with Maple Leaf. They care about their properties!

The management is the worst! I’d give minus stars if I could.

There very good,snd prompt,when u need to be,thank you

They have been kind, accessible, and honest to help make our cross country move less stressful.

I don't need a manager to be up in my business or anything but a bit of attention sometimes would be nice. The only time we can get anyone to respond to emails is when they need something from us. When we have a maintenance request we have to wait around all day for them to arrive because they don't have a key so we often have to just make the repairs ourselves or miss work. Basically we have all the responsibility of being home owners with none of the fun of painting the walls or changing the paint color. I just wish they paid attention.

Never have to worry about maintenance with Maple Leaf. They take care of it promptly. Renting has never been better

The management team is responsive and understanding, willing to work with me whenever something comes up.

Great management and maintenance

Maple Leaf has been so nice to have. They are on top of everything. If I submit a request I hear back within hours it’s amazing! They always send professionals out to help and it’s been an all around great experience.

Communication is easy and consistent. Maple Leaf has made the whole rental experience very easy!

I'm extremely happy with the services that I received ! Over the last few years I have not had many problems where I needed maintenance. However, my lock on my mail box stopped working. I put in my request to get it fixed and Tawnyel (property manager) was on it. I had a new lock the very next day. Thank you for being so quick to respond !

I live at Pladhus. I just moved in this past weekend. I am very pleased with the property manager. The unit is compact and cozy. Every slight issue has been addressed with promptness and courtesy.

Treats people poorly over the phone, not helpful at all and doesn’t care to answer any questions.

would rent again

thanks for laying down salt before the cold temps!

Not terrible by any means, but there is definitely room for improvement here. Upon move-in, the unit had not been cleaned properly, and the garage and driveway areas were filled with piles of the previous tenants' discarded items (carpets, electronics, bowls of half-eaten peanut butter ...), to the extent that we could not park our car. Thankfully, that situation was addressed appropriately, but it has turned out to be representative of our overall experience of uneven and unpredictable service. Some maintenance vendors are really great and professional, and others showed up late, damaged thin…

Dat did an excellent job applying a prompt long term fix to the maintenance issue that arose.

Best experience I’ve had! Coco was always extremely helpful and responsive.

Excellent response and efficient service

Really clean. Beautiful💗👍 5 Stars