5.0★Jun 2026
We’ve had a positive experience with Next Brick Property Management. The team is responsive, professional, and quick to address any questions or maintenance requests. Communication has been clear throughout the process, and we appreciate how efficiently they handle issues. Thank you for making renting a smooth experience!
5.0★Jun 2026
Next Brick Property Management has made moving so much easier with constant, ample and timely communication. I felt super supported the entire time.
5.0★Jun 2026
We had a great experience! Aman was very responsive
5.0★Jun 2026
It was great experience and Next Brick team is very supportive.
5.0★Jun 2026
Working with Wei Ma has been terrific. It can be "scary" working with a new propery management company because you don't know how their going to treat tennants. Wei was a breath of fresh air. She's nice, easy to work with, clear in her communicatuons, and very prompt in answering all my questions. 5 stars!
5.0★Apr 2026
Next Brick has managed the house I rent for the last five years and they have always been responsive and kind. Recently my garage door was assessed and repaired the day after I reported it.
5.0★Apr 2026
I have had a great experience with NextBrick. They are prompt and courteous, always.
5.0★Apr 2026
Timely assistance and communication. Tenant portal is easy to Navigate. Had an electrical issue that was resolved in 3 days. Highly recommend.
5.0★Apr 2026
Great service. Quick resolution to several issues posted at nearly the same time. Impressive.
5.0★Apr 2026
Sarvesh and Robin were expectional during my lease experience! Very patient and knowledgeable!! Would highly recommend to anyone leasing or interested in renting out their property.
1.0★Mar 2026
this place stinks (literally)!!!
1.0★Mar 2026
Management is terrible, never answers a request, & never addresses the problem
Room smells like literal raw sewage and nothing has been done about it
5.0★Feb 2026
We had a smooth and hassle-free experience moving into our new apartment with Next Brick.
5.0★Feb 2026
So happy with the NextBrick and Shubham and Aman in particular. Entire process so far has been very easy and I feel well taken care of. Excited for our new home!
5.0★Jan 2026
Excellent experience with Next Brick. They were proactive and very responsive in helping us rent our condo, and they’ve continued to be fast and considerate with ongoing management. Highly recommend.
5.0★Jan 2026
So far, our experience with Next Brick has been great! We recently moved in and put in a work order and it was fixed immediately. It is a bit of a learning curve with all of their platforms because they recently switched over to new ones but any time an error occurs they are quick to respond and correct it.
5.0★Jan 2026
Our heat went out and they had a repair man here the next day. Told us to buy heaters and they would reimburse us.
5.0★Jan 2026
Our kitchen Faucet was old and in bad shape. It was a few years past needing replacement. After submitting an online maintenance request with pictures and details of what was happening, they responded quickly and had scheduled a repair team get in contact with us and within just a few days they had it replaced! Very happy with the new faucet!
5.0★Jan 2026
We’re very happy with the service provided by our leasing agent, Shubham Kala. He secured a lease with well-qualified tenants, offered helpful recommendations, and kept us informed every step of the way. His professionalism and genuine focus on our best interests made the entire experience smooth and stress-free.
1.0★Jan 2026
i have to make a 1 star review because this property management company is unprofessional and offers gifts for 5 star reviews, which i've included a quote from a message.
"As a token of our appreciation for your time, each 5-Star Review on Google receives $25 Amazon gift card!"
additionally, sometimes when trying to fill out maintenance requests, i have been asked to repeat the same steps over and over again as if my messages were not being read. i have empathy because not everyone troubleshoots things properly before submitting requests and they want to eliminate anything that could cause f…
5.0★Dec 2025
The communication from next Brick has been great! We have had a couple of things pop up, and they have been quick to get someone out to fix them very quickly! Always a pleasure to deal with! Thanks Next brick!!
5.0★Dec 2025
I’ve been living here for about six months now, and while a few minor issues have come up during that time, each one was handled with quick responses and appropriate solutions. The management team has been consistently attentive and professional, which makes a big difference in the overall living experience. They are always very responsive, communicate clearly, and show genuine understanding whenever an issue comes up. Any problems are addressed promptly, which gives me a lot of peace of mind.
I’m happy with the home itself, but what really stands out is the management. They are friendly, rel…
5.0★Dec 2025
Next Brick Property Management is excellent in following up on all residential matters that I have reported, and they are friendly and professional. They took the smoke alarm detectors with continuous 30 secs chirping and send a vendor to fix and replace the alarm device and also stop the heat alarm with chirping sounds.
They are well inform me as their tenant on rent increase for upcoming lease renewal well in advance and did not surprise at the renewal of the lease.
5.0★Dec 2025
I cannot recommend this leasing company enough and Shubham is hands down the most responsive and transparent agent I have ever worked with in leasing. We had some complex lease terms to work through, and what is normally a painful, month-long back-and-forth was handled efficiently and professionally in just a few days. He was incredibly reasonable and made sure everything was sorted out perfectly, and the leasing team's support made this team effort genuinely seamless. This was easily one of the best, most competent leasing experiences I’ve ever had.
5.0★Dec 2025
. The staff were incredibly friendly and responsive, addressing all our questions promptly.
I highly recommend next brick to anyone
5.0★Dec 2025
We had a positive experience with the leasing team (we specifically worked with Aman & Shubham). We appreciated their responsiveness to our questions during the 48hr period between approval and signing, especially helping us with some last minute questions for the owner.
5.0★Dec 2025
Absolutely best place loved working with them
5.0★Nov 2025
Our application process was a breeze! Aman was extremely responsive and answered all questions thoroughly and timely. The leasing team made our process so east and stress free.
5.0★Nov 2025
Very communicative property manager. Took care of the few repairs I needed very quickly. Worked around my work schedule for repairs and needed inspections. Move out process was very easy and completed online. I may update this review depending on timing of returning my despoit.
5.0★Oct 2025
I recently had an issue that needed attention, and I was extremely impressed with how quickly it was resolved. The team responded in a very timely manner, keeping me informed throughout the entire process.What really stood out was their professionalism and efficiency. They didn't waste any time addressing my concern and made sure everything was handled properly. The communication was clear, prompt, and they followed through on everything they promised.It's refreshing to work with a business that values their customers' time and takes immediate action when needed. I truly appreciate their dedic…
5.0★Oct 2025
We lived in two different homes managed by Next Brick for more than four years, and our experience was wonderful throughout. Every step — from touring and moving in to maintenance and moving out — was handled with care and professionalism.
5.0★Sep 2025
The Next Brick is a Great team, very respectful, always responds fast, respects our privacy, and is very is easy to work with.
5.0★Sep 2025
Thanks for the efforts Wei and help that was taken by the team to fix the issue. It may have taken sometime but the team’s efforts in making sure that the correct action is taken and constant communication of next steps was very helpful and much appreciated.
5.0★Aug 2025
Our experience with NextBrick has been an absolute pleasure. They are highly professional, responsive, and always go above and beyond to take care of us as tenants. From handling maintenance quickly to keeping communication clear and transparent, everything runs smoothly. Special kudos to Wei who helped us from move in to move out with utmost care and thoughtfulness. Appreciate her support as always!
5.0★Aug 2025
I am a tenant at a nextbrick management property. My toilet wasn’t flushing with a leak at the base. I reported it to my property manager who immediately sent out a plumber the next working day, with a new toilet installed the following day. Great service and speed!
5.0★Aug 2025
Their team is responsive, professional, and incredibly efficient.
2.0★Aug 2025
We’ve been trying to view a property and it has been so difficult. Phone calls with someone I couldn’t understand well and texts and emails that often had links that didn’t work. (For example, they asked for my feedback and included a link, which I clicked on, and it immediately went to a page saying “thanks for your feedback.”) Once we finally were able to set up the viewing and make it to the house for a self-guided viewing, the access information did not work. We called, they just asked us to enter the code in again, which obviously didn’t work and they told us to leave the property and set…
5.0★Jul 2025
Quick and easy
5.0★Jul 2025
Professional and efficient. The problem was resolved quickly.
5.0★Jul 2025
I spent 3 wonderful years with this property management company as a tenant. They were always very responsive and would highly recommend their team.
I want to highlight Wei who is always customer focused and paid attention to every detail to enhance our living experience.
5.0★Jul 2025
I’ve had Next Brick as the property manager for our home in Seattle for the past 4 years, and I’ve been very happy with their service. We’ve primarily worked with Wei during this time, and she and her team have been consistently professional, responsive, and helpful. Whether it’s answering questions or addressing issues, their communication has always been timely and clear. We recently faced a difficult and somewhat tricky situation with the property, but Wei handled it exceptionally well and kept me informed throughout the process. It gave me a lot of peace of mind knowing that things were be…
5.0★Jul 2025
Wei Ma was very helpful during a stressful water leak we had in the house we were renting.
5.0★Jun 2025
I have been working with NextBrick and Wei for about 9 months now. The team has been very professional and responsive through the whole process. Wei has been extremely helpful through the on-boarding and ongoing maintenance. We had repairs to be taken care of after the tenants moved in. The team made it all seamless.
5.0★Jun 2025
I’ve had a genuinely great experience renting through Next Brick. From the very beginning, they were responsive and professional, which made the whole process of moving in so much smoother than I expected.
2.0★Jun 2025
The move in process was fine the day of. Immediately there were things that went wrong and have fun dealing with NeXT Bricks maintenance process. The sink backed up after a couple days of barely any use. The AC went out, No one knows how to find out how to turn the sprinklers on. The amount of red tape and back and forth involved to get something repaired is why people can't stand property manager middle men. I could have called out to professionals and had these issues resolved right away. Because I submitted my repair requests on a Friday, Next Brick didn't start working on anything un…
5.0★Jun 2025
Responsive and easy to work with! Great service.
4.0★Jun 2025
Edit:
The team at NextBrick has worked with us and though we got off on a rocky start they have been helpful so far. I look forward to continuing to work with them for what I hope is a lengthy residency.
Original:
I want to preface this by saying I have never before left a 1-star review anywhere. I've tried to be as patient as possible. But we haven't even fully moved in to our new property and we're already experiencing issues. First and foremost, while the interior of the property was mostly clean, the exterior certainly was not, with random junk items, including a tired and a bottle filled…
4.0★Jun 2025
Definitely one of the best property management companies that I have interacted with. Their web portal is easy to use, they communicate well, and act much more professionally than many companies out there.
I give 4 stars due to a dispute I had with a repair request with the heating system. They told me there were no issues, so I investigated the issue myself and told them the fix to the problem. They still refused to fix the problem, gaslighting me to by saying the heater is working properly. Luckily, I had a good relationship with the landlord, so I worked with them directly to get it re…
5.0★May 2025
The repairs were done in a timely manner
5.0★May 2025
Hi, NextBrick Property Management is Great. They are always responsive, professional, and address maintenance needs quickly. I really appreciate their excellent customer service!
5.0★May 2025
Smooth rental process and prompt support whenever needed. Highly recommend!
5.0★May 2025
This is a highly trustworthy company. Their staff is consistently helpful, attentive, and, most importantly, highly responsive. I recommend them for anyone that needs help managing any property. I honestly just love working with them because they always go above and beyond to help with any issues I am having.
5.0★Apr 2025
Thank you for all your support right was leasing all the way move out. You were there whenever required and greatly appreciate your timely response. Thanks you!!
1.0★Apr 2025
They will nickel and dime you every chance they get, but only after you got into a home. If you see Nextbrick on a rental location, STAY AWAY. it’s not worth it.
5.0★Mar 2025
These folks are a pleasure to rent from! they are very easy to deal with when theres maintenance issues, my fridge stopped working in they had someone out to repair it in less then 24 hours and they made sure I was good! And they communicated with me every step of the way! They seem to really care about the experience for the tenants and that’s rare these days! I’d highly recommend these kind folks if you’re looking to rent a property with little to no stress!
5.0★Mar 2025
I have had an excellent experience renting with Next Brick Property Management. From the very beginning, their team has been professional, responsive, and incredibly helpful. Any maintenance requests are handled quickly, and communication is always clear and efficient.
The leasing process was smooth, and they made sure I had all the information I needed. They truly care about their tenants and go above and beyond to provide great service. I highly recommend Next Brick to anyone looking for a reliable and well-managed rental experience!
5.0★Mar 2025
Great home repairs, timely and clean. Helpful and friendly
1.0★Mar 2025
very poor service, now they are asking tenants to pay for maintenance because they cannot make it on time.
5.0★Feb 2025
I just moved into my new place managed by Next Brick, and I’m thoroughly impressed. The apartment was spotless and truly move-in ready. Plus, the rent is refreshingly fair. It’s clear that Next Brick cares about making tenants feel at home right from day one.
5.0★Jan 2025
Worker came on time and completed the work in a timely fashion
5.0★Jan 2025
The App used to raise concerns is really easy to use with very good interactions with the service team. Great job
5.0★Jan 2025
Next Brick does a great job with Melds and anyone that’s come out to the house has been kind and efficient.
2.0★Dec 2024
Be careful of their pet screening they do. It’s a scam. They’ll charge you, tell you you’re good to go and then deny you. Be wary of companies like these.
5.0★Dec 2024
Been using them manage my house for 3 years, amazing service would definitely recommend.
5.0★Dec 2024
Great move in experience as a tenant.
5.0★Dec 2024
I've been a customer of Next Brick for two years, and most of my experience has been very positive. They offer reasonable pricing, respond quickly to tenant requests, and provide thorough and detailed inspection reports. Their professionalism and efficiency make them a great choice for property management. Highly recommend!
5.0★Dec 2024
The move-in and move-out process was very smooth. Wei Ma is amazing and helped us in the move-out process. The customer service through out our stay for over 2 yrs was amazing. Took care of any issues with the house immediately.I would definitely recommend Next Brick!
5.0★Nov 2024
I’ve been renting from Next Brick Property Management for the past three years, and I couldn't be more impressed with the level of service they provide, especially regarding maintenance requests.
I've had some issues - with the washing machine, dishwasher, and blinds over the years, and the maintenance team was not only professional but also very efficient – they scheduled a tech visit within 24 hours, and the repair was completed quickly without any hassle. Overall, my experience has been good. The team is responsive, reliable, and attentive to detail, which makes living here a stress-free ex…
5.0★Nov 2024
Easy, quick response, friendly and knowledgeable contractor!
5.0★Oct 2024
They responded very quickly when our water heater went out and kept great communication through the whole process!:)
5.0★Oct 2024
Next brick property was prompt in any kind of maintenance help . It’s good experience
5.0★Sep 2024
They scheduled and replaced my dishwasher quickly. The process was easy and convenient.
5.0★Aug 2024
Had a great experience having Next Bricks as a property manager. I rented one of the properties which was managed by them. I loved the Meld portal for reporting issues with the property. Any issue with the property would get resolved the next day.
5.0★Jul 2024
I had a fantastic experience with Next Brick property management as a first time homeowner renting out my property. They guided me through every step of the process, making onboarding easy and straightforward. Communication was excellent, and they efficiently listed and rent my home. Everything has been transparent and positive so far. Highly recommend!
1.0★Jul 2024
Living in a property managed by Next Brick was a thoroughly demoralizing experience. I'm so glad we moved. They tried to withhold $1300 from our security deposit for "landscaping cleanup" but did not provide any details about the work performed, nor did they provide a receipt/invoice for this expense which is required by WA state law. When I raised this issue, they claimed they had emailed me a receipt (untrue). Then they claimed it had been sent in the physical mail (also untrue). To this day I have no idea if said receipt even exists or if any landscaping work was actually done. I finally se…
5.0★Jul 2024
I have lived in two of Next Brick Management's properties, and my experience has been overwhelmingly positive. My first tenancy was so satisfactory that when I decided to move north, I chose another property managed by them to better suit my needs.
When I encountered an issue with my front door not locking properly, the maintenance team responded within a few hours and resolved the problem at no cost to me. Additionally, when I moved, my security deposit was fully refunded and seamlessly applied to the new property, making the transition smooth and stress-free.
Their response time to any que…
4.0★Jul 2024
My property manager was always supportive and attentive. The process has been very smooth from the beginning!
Update: Unfortunately, during the move-in inspection, I found several issues with the house. While they are small things individually, they add up. There were problems with the carpet, painting, windows, and yard—things that should have been addressed during the inspection. It seems like an inspection wasn’t done thoroughly. Additionally, the house has smart home features that I would like to use, but Next Brick doesn’t seem knowledgeable about them. For example, there’s a Ring camera…
5.0★Jul 2024
Nextbrick has been a great property management company. We are renting a property from nextbrick and have had a pleasant experience. They are always quick to respond and address issues. They are fair in balancing the needs of the landlord and tenants.
They promptly address property maintenance issues using the meld system. They work with quality vendors who fix issues the first time.
Thank you.
Travis
5.0★Jul 2024
Wei has been beyond amazing and helpful on so many levels during the entire process that my family went through. Her communication, professionalism and prompt responses are so very appreciated. Furthermore the entire team was just pleasure. Everyone was always just so genuinely nice and professional. Truly an excellent experience. Thank you every single one of you at next brick that I had the pleasure to speak with.
5.0★Jul 2024
The service was excellent, and the maintenance person did a great job.
5.0★Jun 2024
Wei Ma at Next Brick has been very efficient and helpful with managing the maintenance requests and communicating with all parties.
5.0★Jun 2024
Emergency response time was excellent. Great communication and they are always so helpful!
5.0★Jun 2024
Good to have them manage our properties, communicate with the tenants, quick respond and solving their problems!
Shout out to Wei, very responsible, professional and understanding! Appreciate all her hard work!
5.0★Jun 2024
Next brick folks are great! They take care of my property really well
5.0★Jun 2024
Seemant, Lency, and the entire Next Brick team is awesome! They are very responsive and there are no surprises in the relationship.
5.0★Jun 2024
Next Brick has proven to be very professional, responsive and detail-oriented in my interactions with them during the onboarding period as a tenant. I look forward to a great relationship going forward.
5.0★May 2024
We've been renting with Next Brick as our property management company for 3 years now; in that time, they've been extremely responsive and pleasant to work with! A couple of items in the apartment have needed attention or maintenance, and they have been very prompt at getting someone out to fix it.
5.0★May 2024
Next brick has been very responsive as a rental property management company. For all our maintenance requests they respond quickly. Their portal is easy to use.
5.0★May 2024
No issues while renting from Next Brick for two years. Any maintenance issues were addressed timely. Communication was always clear, and they even worked with us on moving early when we bough a house. Online portal for payments was a breeze.
5.0★May 2024
Default company used to assist with a rental. Website was a little tricky but it worked out. Everything else was seamless and easy, which takes a huge stress off your shoulders. Fast responses from the team and had help 100% along the way. Highly recommend!
5.0★May 2024
We had a great experience with our management team and they helped us find the perfect home for our family. We were guided through the process with ease—Garry was warm, supportive and efficient throughout the entire process. He knew this was a perfect home for us!
1.0★May 2024
Within the first week of renting via next brick our basement plumbing flooded and they told us we no longer could request maintenance help as we’d used our allocation of services. This is the best example of how next brick will nickel and dime you. I put a new fence on the property, updated the electrical with my own money as the kitchen was out of code, landscaped and painted the house, as it clearly had years of abuse prior to us moving in. And still, next brick thought it acceptable to withhold our security deposit.
I highly advise you look elsewhere if you want a stress free renting situa…
5.0★May 2024
Next Brick responded to all of our needs in a timely manner. I appreciated that they responded to communication when needed and were available via email and phone. The move-in and move-out process was smooth and well organized. Next Brick explained all expectations to tenants.
5.0★Apr 2024
We've had a great experience as tenants in a property supported by Next Brick. Super timely assistance and continued communication on issues, and the people we've worked with are very professional and kind. Very happy with the overall experience
5.0★Apr 2024
I have been a tenant at a property managed by their team in Bellevue and had an awesome hassle free experience for past 3 years. They are very responsive and helpful be it in lease renewal, maintenance requests - as fast as next day and sometimes they even go beyond - covered few replacements that tenant is responsible for. Would recommend their services to anyone.
5.0★Apr 2024
Great property. Quick responsiveness. Helpful with every question
5.0★Apr 2024
Has been the model management company as far as keeping renters in the loop, taking immediate actions in any concerns, and constant communication. We left our last rental due to the negligence of the last property management company failing to do significant roof repairs causing us to live with an active leak and roof that was caving. We are so happy to have found a great property with a team that truly cares about both the owners and the tenants.
5.0★Mar 2024
Great experience renting from Next Brick. Move-In process was very smooth and professional and willing to accommodate for minor issues on my part.
5.0★Mar 2024
My fiancé and I have just moved into a NextBrick managed home and have worked closely with Lency during the whole process. We can’t imagine an easier and smoother process, or person to have worked with. The company so far seems top tier, providing us with confidence that we can rent and have any issues we face handled professionally and respectfully. Lency as the contact, is just fantastic. She is joyous and incredibly fast in response to our inquires. We are so happy with our new home and with knowing Lency is our go to person throughout our lease. Very happy!
5.0★Mar 2024
I had a wonderful experience with Next Brick Property Management. They were extremely friendly, responsive, and consistently resolved issues promptly. My interactions with Wei Ma were particularly outstanding; they take excellent care of properties and maintenance.
5.0★Mar 2024
Wei was a pleasure to work with. Very responsive and extremely respectful. I would definitely recommend
5.0★Mar 2024
Our experience with NextBrick recently during a move in issue was very helpful. Wei helped resolve it with care and we are extremely thankful for it.
5.0★Mar 2024
Responses are always quick and helpful! We’ve had a great experience so far
5.0★Mar 2024
Wei is the best property manager! Really appreciate she works so hard on our property issue including weekends! She made things so easy for me. She is super smart in dealing with all the complicated situations.
5.0★Feb 2024
I'm Very pleased with the professional experience and quality of services this company provides. The staff is super helpful. Thank you!
5.0★Feb 2024
Excellent response and turnaround time as always. I don’t request for maintenance often, but when I do I receive immediate attention to the problem at hand with great customer service and follow up calls.
5.0★Feb 2024
We just completed a major emergency plumbing project at our rental. Wei was with us from the beginning and skillfully managed our project. She does an amazing job of walking the fine line of keeping the tenant and landlord happy. Happy tenant is a happy landlord!
Our project was complex and required trades that Wei hadn't used before. It took several attempts before she was able to find the one that detected the problematic leak. While researching those who would repair the problem, she got several bids which resulted in saving thousands of dollars.
She did all of this while pleasantly …
5.0★Feb 2024
Amazing service levels, impressed with the way the clients are handled here!!
5.0★Feb 2024
Next Brick is great to work with, they are always super responsive whenever we have an issue and they make sure to take care of it right away.
5.0★Jan 2024
So far I have had a great experience with Next Brick Management - when we recently had to have an inspector drop by they let us choose the window of time and then actually gave us the exact time the inspector was arriving. It was then a couple of minutes process and not a hassle. They also seek and seem to utilize the feedback provided by residents.
5.0★Jan 2024
Great service!
5.0★Dec 2023
The agent handles the fix issue in a prompt and professional way. Both the house owner and the tenants are satisfied.
5.0★Dec 2023
Just recently moved into a condo managed by Next Brick, and so far, I am very pleased with the responsive and helpful staff. There have been several small issues that have come up during the move-in phase, but everything was dealt with in a quick and professional manner.