PURE Property Management of Washington Reviews

Marthy was hands down the most pleasant, efficient, and helpful agent I have experienced at PURE! He helped me not to panic and sent an email to whoever is in "charge" of my home

It’s been a few years working with this proper management company. I highly recommend Elise Moreno as she has been everywhere all around my properties helping every single details.

We received enormous support getting our house ready to rent again and finding a new tenant, and are so grateful to Phyllis and the team!

We are in the process of selling our home. Our property manager, Elise has been instrumental and a true lifeline for working through everything. She is a rockstar and continually exhibits untiring professionalism and thoroughness! We cannot image going through this process without her sound and fair input. Without a doubt, I highly recommend Elise for all of your home management needs.

Unfortunately, PURE Property Management of Washington service (as a property owner) has declined significantly. PURE seems to have experienced consistent property manager turnover and my most experiences have been both frustrating and personally costly. There has been a pattern of many details "falling through the cracks". Since my last positive post, I have had multiple Pure property managers assigned to me and it appears that some are either incompetent or overwhelmed. My suspicion is understaffing is a contributor. Examples: Rent increases are not being sent out within the King County and S…

Since NRB was acquired by PURE Property Management, my experience as a landlord has significantly deteriorated, ultimately leading me to terminate their management of my property. The organization is highly unprofessional and nearly impossible to communicate with. My concerns were consistently met with delays, lack of accountability, and inadequate resolutions—particularly from Elise and Tara, though the majority of the staff exhibited similar behavior. Some of the most alarming issues I encountered include: Utility Billing Issues: When a new tenant moved in, utility bills were left unpaid du…

We've been with Pure Property (formerly known as NRB) since 2021. I'll be honest I have a lot of frustrations with them especially if I cannot talk to anyone if I have concerns about my Property until this year that Tara join the company. She responds so fast even I messaged her at 10pm. There were multiple problems we encountered this year but she resolved it so fast. She is very competent that's all I can say.

They have been very helpful especially during the roughest 2020 for rental properties. I would recommend!

I do not personally rent from this company but a family member does. Let's begin i was a maintenance tech for 10 years... When my family member started renting from them I went over to check out the new place. Maintenance tech eyes here, there was/is an active roof leak i can tell because the "patch" was still discolored and still had chunks falling, microwave handle lose, oven door handle lose, a few burnt out bulbs, caulking around the tub looked horrible, test patches of paint colors on random walls were never painted over or they never decided what color to paint so it was left, the home w…

Worst company to work with. Made managing my rental the biggest nightmare.

Wish I could give 0 stars. This company is awful. Easily the worst property management company I've ever had the displeasure of renting through and I've never had an issue with any previous landlord or rental company. I've been at my unit for approximately 4 yrs and they've been consistently terrible. The only way to communicate with them is through a portal system and that's if they choose to communicate back at all. They never answer their phones, so don't even waste your time calling them and leaving messages (they won't return your call). I live at the Santa Cruz apartments in West Seattle…

Editing to respond to management: No, nothing is being done for the hole in my ceiling and mold damage. And absolutely nothing was resolved with the sewage problem, are you crazy?? I attached an image of what it looks like at 2pm 3/26. Your managers are completely unprofessional and rude from the get go, I was calm and kind and she accused me of lying about the plumber and talking with my neighbors about their issues. I have renter's insurance THROUGH PURE MANAGEMENT it's on my lease but once you switched over from Urban Key, I no longer have access to the terms of my renter's insurance. So I'…

I made appointments to see two properties they make you confirm your appointment send in a photo ID email you over and over and text that's all fine until you get there and the first house the code they send won't work you call their help line and no one answers the 2nd house the wrong security code on the lock box and it has a for sale sign, I wasted my time with these frauds, don't trust their listings are legit

I have been renting from pure property management now for five years. Before that I owned four different homes and I've rented a few times in my life. This place that I'm renting right now in Roy and it's literally the worst experience I've ever had dealing with any landlord or bank. I'm not even sure where to start with my complaints. I'll just put it really simple when things break. They don't fix it. The home that I'm in was built back in the early 80s. All the stuff in here is from the 80s. Everything is garbage. The fridge is complete garbage. The dishwasher is complete garbage and backs …

is the worst place we have rented from. We have been here five years only because of our living situations. If we were able to be out of here sooner we would have been.. maintenance is terrible and we are blamed for things that we don’t cause. not to mention the old washer and dryer, finally got a new dryer after four years of dealing with a shitty one. And after five years, they finally replaced our washer, which is an old rusty one. not to mention our back door hasn’t been able to lock the whole time we’ve lived here because the lock broke almost immediately because of the shitty lock that i…

Had trouble initially getting into the unit for a solo showing and got Denice on the phone who was exceptionally pleasant and helpful troubleshooting the issue. Very cute property especially for the price!

I had an approved application for one of their rentals and was very interested in moving forward, but the experience ultimately fell apart due to rigid policies and unclear communication. After approval, I was informed of a 14-day mandatory move-in requirement that was not disclosed anywhere in the application materials or website. This came only after I proposed a move-in date about 3 weeks later. I was also told that both the full security deposit and first month’s rent would be required well in advance of move-in, which conflicted with how their own application language described the proce…

Marthy was very helpful and answered my questions, very pleasant. Thank you.

Rico really listened to my needs, put a solid plan together, executed it smoothly, and set clear expectations from the start. Great experience.

Handled my situation with the best possibl4 solution. Made sure property management was informed of the situation and handled it with professionalism. Great job Jiro

Edit: It took going to the office and another week to finally get an email saying to disregard the increase notice. Phillis was very helpful with getting the issue in front of the right people. Figure out a better way for the call center to get in touch with the managers that's not one massive message board. Everything gets lost on there, if it's ever checked. This property management company is the WORST! They respond quickly when you're working on moving in to a new place, but the MOMENT they give you the keys, they disappear. It's been incredibly hard to get in contact with anyone there. T…

With no hesitation Myriah Sims has been very helpful a quick in responding to all my emails Thank you Myriah for being a rock star for the property management.

I am extremely grateful for Elise and her team. They went above and beyond to handle my urgent maintenance request. They completed the job in just an hour, and even cleaned up after themselves. They did more than was expected, and I am truly grateful. I will forever rent with Pure Property Management. I am a very happy client/resident ❤️ I highly recommend you Rent with them. I’ve been renting for 10 plus years and this company is hands down the best ❤️❤️❤️❤️

I currently can't recommend PURE Property Management as a tenant. I have been without a working refrigerator for more than the 72 hours that Seattle legally allows. I want to change my review, but the facts are the facts. My food is spoiled. What am I supposed to do? What would you do if you were in my shoes? Update: PURE has replied to this review, saying that there isn't a work order for my fridge. I've attached proof that there is a work order from 5 days ago along with their response.

had an amazing experience discussing details about our new rental with myriah! she was so sweet and patient with me and my mom the whole time even when i got a bit stressed out 😅 hoping to work with her again on my next visit !

If I was able to give this company zero stars I absolutely would lack of communication is a very big issue When we were finally moving back in to our home after we had tenants that were secured by NRB the company pure took over we tried contacting them since they told us that something was wrong with our furnace no one answered emails or phone calls and when I finally got somebody on the line I was told to not tie up the lines because they were talking to clients in that moment I was confused since I was a client Yes we were pretty much done with pure but we were still considered clients since…

Melanie Valadez responded quickly after our vehicle was broken into and our garage fob was stolen. We felt uneasy about an unknown person having access to our home. She kept us updated, reassuring us she knows how scary a situation it could be. We had new garage fobs before dinner that night. Thanks again, Melanie!

I moved out of my rental over a year ago. I am currently attempting to rent a new home and because of PURE property managements negligence I have been able to secure a new lease (thank god my prospective landlord is so patient and kind). PURE absolutely NEVER returns phone calls, emails or any form of communication to retrieve rental history which as all renters know is required when trying to rent a new home! On top of that, this company has let an $18.36 balance sit on my account tenant portal for over a year without ever notifying me! I thought maybe I could retrieve my rental history throu…

Elise is amazing whether it’s good or bad news she delivers it with professionalism. Problem solver and quick on her feet about resolving issues. Cant say enough not enough room

If I could give 0 stars, I would. The rent is pretty affordable for this area, but renter BEWARE: - They will try to blame you for all maintenance issues and not be able to explain why they charged you. -There is no maintenance staffed. They hire vendors and expect YOU to be the one to organize the repair. -Who even is my property manager? No one at Pure knows. Melanie Valdez is the only responsive employee there. She does the job others can't or won't do. -They continue to make you pay to do laundry in the basement where the machines are typically broken, swallowing your quarters, or not clea…

Myriah Sim has been so helpful in the weeks leading up to our moving out. We’ve loved living in this property, but sadly have to move out of state to look after elderly parents. Myriah has answered all of my questions and been instrumental in helping me extend the lease to give us time to finish packing. She always gets back with me quickly even if I bother her several times a day. So glad she was the person to help me through this tough transition. I’m extremely grateful. I hope she gets the recognition she deserves at work. A kind and very knowledgeable employee.

Phyllis in the office was extremely informative and helpful. She helped us navigate our move-in costs, got us our contacts for our rental, and was overall pleasant to talk to and a perfect face of the company. We look forward to being apart of this management company

It’s been a pleasure working with our Property Manager, Elise. She dedicated a great deal of time and effort to managing our property and consistently handled issues quickly and effectively. Elise was the main reason we chose to work with Pure, and we couldn’t be happier with that decision. Highly recommend!

Lack of annual inspection from the landlord/management. During our stay, no official inspection of the property was ever conducted, which would have helped to identify and address minor issues on time. Now, these are being unfairly attributed to us as damages. Move-In Inspection lacked detail. The “Move-In Inspection” we signed in 2020 contained no specific records or visual evidence of the property’s condition. It was just a generic form with no detailed descriptions or photos attached. Therefore, it cannot be used as reliable proof that everything was in perfect condition. In addition, I s…

The communication has been such a joke. I have reached out to my assistant property manager multiple times requesting details on how to turn in my keys for the apartment I moved from, I was told I need a code to a lockbox at the apartment. I have been calling and leaving voicemails for a week and a half with no response. Mind you I call DURING office hours so I’m not sure if they’re just choosing not to answer the phone or what’s going on but LOL I guess. After voicing the lack of communication to the property manager was told to turn my keys into the office, good to know. As well as the lack …

"At Pure Property Management, we are committed to fair housing practices and doing right by the clients and applicants we serve. We genuinely want to make this right." This is a out right lie. Not only do the maintance request get finished without anything getting done, but guess this they will charge you for the repairs during your move out inspection and invoice. We Lived in a location for 2.5 years and had to move out because the Owner wanted to move back in and refused to sign our lease . and Gave us a Notice of Terminate Tenancy Witch is now on our records here in washington. And that i…

We looked at the property on the 9th of August, applied the the 13th and I called 3 times and my fiance called once, I also submitted an online request to speak with someone. After 5 contacts and a week later (August 18th), no one called me back like promised and the desk gals I spoke to told me to keep my lines open, which I did. I got an email today that the property is rented. Even though I had been trying to make contact for a week. Very poor communication. Never had that when dealing with a rental agency. 0/10 would not recommend. Waste of 120$ for the rental application.

Very quick to mark maintenance requests “complete” without accomplishing an ounce of work, blames it on the owner and then fails to have anyone communicate with renters when a maintenance person will arrive. The most current difficulty is that we’ve been without a working dishwasher for over 2 weeks and have not been given a timetable when it will be fixed. I’ll be happy to change my rating and share positive things when the property management company acts like they care about the property. Thanks!

I have rented from Pure for over 3 years. I will tell you if you have an emergency repair, you will be waiting forever to get it fixed. Almost two weeks without a fridge is unacceptable. Reported my issue 7/9 and 7/18 today and still not fixed. Owners do not care about your well being or if you have small children in the house. To date still not fixed and the refrigerator that was delivered is gross, it had mold and clogged line and dented and scratched and doesn’t match the other appliances. Good luck trying to get anyone to reach out or reply to emails, voicemails, texts. No one seems to …

When I walked into the twin house I was amazed with how the pictures where exactly how I viewed them in person . John Morante helped me with the key lock process . I was very happy to pay the 60$ for application . The property is 5 star rating .

Elise Moreno was our primary property manager and did an excellent job. She was consistently responsive and attentive to all of our needs and concerns. Elise went above and beyond to assist us through some particularly challenging situations, and we truly appreciate her dedication and hard work.

Today I had a question about my property. Marty could not have been more helpful. It is so nice to call the management co. at Pure and get a real person w real solutions. Thank you Marty and thank you Pure. I’ve lived here for 14 years and it was a struggle communicating w prior company.

Changed our lease without permission and is blaming us for leaving their own patio furniture where it was before we moved in there was no doorbell and now we are being charged for the broken doorbell poisoned us for 18 months with a broken furnace including the house having to be red tagged by the power company these people are thieves and crooks do not ever rent from them they would rather you die then have a actual living space DO NOT TRUST THEM EVER!

Avoid This Property Management Company – Unethical & Unlawful Practices I highly do not recommend renting from PURE Property Management of Washington. My experience with them has been nothing but a headache, and I’ve had to take legal action just to get back the portion of my security deposit that was wrongfully withheld. PURE Property Management violates Washington state landlord-tenant laws (RCW 59.18) by: Unlawfully charging tenants for routine cleaning ($500 fee) despite the unit being left in good condition. Deducting for normal maintenance items (light bulbs, smoke detector batteries)…

Though we had a short rental period with Pure Property but it would be unfair if I don’t appreciate few facts about them, specially for Myriah Sims who was very prompt on providing some important documents which I was unable to retrieve after our rental period ended with them. It did save us from some unfortunate circumstances which this wouldn’t be possible if not for her. Thank you Myriah.

Melanie Valadez was very quick to respond to our request. She kept us up to date with every step. We would give her 7.5 stars out of 5 if we could...Thank you again Melanie!!!!

Update to add based on their response: we have reached out SEVERAL times with no response. To corporate level, our property manager, and have email proof of photos, videos, and complaints made. It's pointless to contact them. Can't wait to move out. Our neighbors that share the same property are AWFUL. We have filed several complaints with nothing being done. They are violating the lease left and right, trashing their part of the property and part of ours (their kids leave trash all over), causing damage to the property (missing fence panels, broken gate, dismantled a box on the side of the h…

If you want your money to be played with rent here! They tried to overcharge me for a cleaning fee (which I got done, gave them the receipt with the keys), & charge me for things that were already there when I moved in. Alieda S. Ignored me for almost a month, she was always busy, couldn’t talk, in meetings etc etc. I had to call, email, & go in the office repeatedly to get my refund. Took 2 months after I moved out to collect all my money. Like I probably could’ve taken them to small claims court and won but I kept hounding them cause they thought they could play me. They are scammers, have p…

I'm just about to move into a rental home through Pure Property and so far my experience working with Helena Barrios has been pleasant.

Helena barrios has helped me with my journey of finding the home I want! Thanks to her we got the process done fast and nicely. I give props to her for being helpful!

Helena Barrios was amazing in helping us navigate our way into a new house. She was timely and updated us as things moved along. She was very responsive and answered any questions we had. Highly recommend !

I have been working with multiple agents at PURE PROPERTIES MANAGEMENT. All have been very helpful in dealing with my rental house in Seattle. I especially want to thank Katrina Murray who has been proactive and pleasant to work with.

Recently had to look for a new place to live in a short period of time. Helena and Elease have been extremely helpful in the process. Thank you so much for working overtime with me! I can’t wait to move into my new home.

Helena Barrios Did great work and I’ve recommended this business to friends thank you

Pure has been managing my property in Kent, WA for almost a year now. From the initial Pure account manager, through the move-in process and ultimately 2 different PM teams, their service, attention to detail and bias for action has been amazing. Any company where several different people give such consistent service is doing something right with their culture. They even saved me from a squatter within hours. Very happy with this company.

I will admit the transition from NRB to Pure was rough for a few months, I don't need to go into detail. But they have everything all figured out now and are prompt with returning calls and answering maintenance requests.

I can't even begin to say how happy I am with Pure management, especially with Myriah Sims! She went above and beyond to get me into my home before Thanksgiving and I am so thankful for her. She is a great example of an employee who really cares. Everyone I worked with was great and I am blessed to be part of the Pure family & I look forward to enjoying my beautiful apartment. This is the first time I had to do this on my own & Pure helped me through it all, including helping me get my utilities hooked up in my name. Thank you Pure for making the process so much easier!

Phoebe has been great and always responded even after late hours. Thank you Phoebe for always checking in. It would have been a 5 star if Phoebe was the only agent I worked with! Thanks again Phoebe

Would have been a 5 star if I had Phoebe for entire move in Process. Thank you Phoebe for always making sure my issues were addressed!

They were super quick and very accommodating once we were approved and got us ready to move in with no hiccups, even over Thanksgiving Holiday! Special shout out to Myriah Sims who was the one who put in the extra effort to get things handled! Thanks again everyone!

I've been working with Helena Barrios. She's been great. She has responsive and helpful every step of the way, even putting in extra effort in light of my time constraints and urgency. Thanks Helena!

Helena Barrios was a big help to me in finding a new place. She answered all my questions and kept me up to date with what was going on during the process.

Pure Property Management is an unprofessional company with horrible customer service. I applied for an apartment in Seattle. The following day, I called with questions. They told me, Helena from the applications team would get back to me. 4 business days go by so I call again, leave a voicemail for “Helena” and send her an email. The following day Helena sends me an email saying that the apartment is no longer available. If they already had another applicant, why wasn’t I told that from the get go. This shady, dishonest kind of business should be frowned upon. Also, now I’m out $60 Now with on…

If your looking for a property manager or rental company, this isn’t it. Completely hands off in an industry that requires hands on and in person engagement. They have a digital business model, essentially they are using a phone app and charging you 10-15% of the rent. They simply add another layer of fees between the tenant, property owner, and any maintenance or service.

scheduled a self tour online, received codes to enter apt and open key box. key box opened and there was no key. texts and phone calls not answered by management company. emailed 10 minutes after scheduled tour and was told the unit was rented out

Maintenance is horrible. My kitchen caught on fire while cooking water from the ceiling dripped in to hot grease and caused the fire. It has been 1 month and 2 days. That I do not have a kitchen nor my half bath. No calls letting me know when they are fixing the problem. Eating out every day. Is not cheap. My house is getting mold. There is mold in my house. This is not fair to me……I called them left messages and they do not reply. If you’re late on Rent they rush to call you. This is not good..

Terrible! Poor customer service with the exception of Julia. Never available.

We were helped by Myriah Sims at Pure Property Management of Washington! She has been very professional, answered our questions in a timely manner, very sweet and made our rental process so easy and very smooth for our first house here in Lacey! We are so appreciative of her and highly recommend her! Thank you Myriah!!!! The Guggenheim Family!

We looked at renting a house from this company, and the walls had visible water damage from obvious flooding (see photo). We asked if any mold testing had been done or was planned and they said they would not be testing for mold and that the house was meant to be rented “as is.” This company is despicable if they aren’t willing to do the minimum amount of testing to determine if a property is safe for human habitation. Shame on them. Beware.

“Red” has been wonderful.

If I could give 0 stars, I would. The rent is pretty affordable for this area, but renter BEWARE: - They will try to blame you for all maintenance issues and not be able to explain why they charged you. -There is no maintenance staffed. They hire vendors and expect YOU to be the one to organize the repair. -Who even is my property manager? No one at Pure knows. I asked. My neighbors don't know. Melanie Valdez is the only responsive employee there. She does the job others can't or won't do. -Their solution for a broken dryer is to just remove it, not actually replace it. Great...one dryer for a…

I am going to give Pure a 4. I would have given it 2-3 stars for the service over the course of this past year, which hasn't been great. Example: they did a walk through a month ago at my request and I was never told it was done nor was I given the walk-through report. As well, the beginning of getting the house rented was very rocky- very poor communication, lots fell through the cracks- very frustrating. That being said, there's a new person assigned to the Seattle area just this past few weeks- Hillel- that is nothing short of amazing. She is super responsive, knows the laws, and has help…

Pure property has been the best experience we have had!! From the beginning to the move in!! Very helpful and everyone we dealt with was helpful and very friendly!!

Formerly known as NRB. They’re never available to talk. They have MANY employees but no one is ever available. They came and left a giant hole 6 foot wide hole in our ceiling for seven months while we were paying over $3,000 a month. They finally came to fix the ceiling hole when I asked for the landlord’s number directly and I mentioned getting my attorney involved. They also didnt believe us when we said our carpets smelled like cat/or dog piss we came to find out via their vendor who “cleaned” the carpets and the neighbors said that the former tenants did in fact have pets but NRB said it …

Regielyn was helpful and caring through the application process. She would get back to me promptly and would answer all my questions. She also took it upon herself to check on me after I was having difficulties with the phone automated system and it's number to the leasing office. With people like Red working for Pure Property Management, I feel confident the company deserves a 5 star rating.

Let's start with how moving is already just so stressful but Kim and Phyllis went above and beyond for me and my family. I couldn't ask for a better property management to go through the hassle of moving with. Thank you again so much Kim and Phyllis for all the work you've done to make this experience pleasurable!!! Would highly recommend choosing Pure property management if your looking .

Red has been super helpful on explaining everything for our new home, havent moved in yet but shes made the process alot easier and straight forward!

I was referred to this property management company by my best friend who used them and had a great experience. I’m glad I listened to her. We lived at a property managed by them for almost 3 years. Kim Tarr especially needs a huge shout out because she was our go to gal. She cared more about us being tenants and our experience along with legal advice. she really had our back and made sure things happen that needed to happen. This company is very quick on maintenance calls. Now remember, the property management is not responsible for landlords actions. Of course, there were quite a few things…

Red was so helpful and went the extra mile to help with the process and answer any and all questions. If she didn’t know, she would find the answer and get back to me promptly. After I finished the intake process with her, she made sure to check in with me to make sure that the process was still going smoothly on the other side. She was able to provide a clear handoff from herself to the leasing agents Change my star rating from five star to a two star as Red went above and beyond. However, once I moved past the application process and was approved for a rental I received little to no communi…

I wasn’t going to make a review but this company is very unprofessional , lack communication and just overall seem like they just want your money. I inquired about a rental over email and left several voicemails before and after touring. When you show up to their office it states “by appointment” but the appointment link don’t work and they clearly don’t answer the phone to make a appointment so how do you get in contact with anybody? Also , after you tour they quickly send a application over. Mind you , what if you have questions about issues you seen in the rental or questions in general? Wh…

They don't answer are calls,mails, voicemails... They don't answer our questions , they don't guide you into the process of renting with them, it's been 2 weeks since we started the process and we still don't know when we are moving in :/

Update: the owner of the unit we are renting has changed management teams. The last day under PURE was July 31st, and the new company began making the repairs we had been requesting (for the past 6 months) within the first week after changing management. Run a way from this company. They do not care about their clients nor they advocate for them. It’s all about the money. We moved in on January 18, and we completed their moving inspection. Turns out, this place is not worth $1,600 in monthly rent. We informed Julia, the property management that was so fast to reply to emails and messages dur…

I hate that I have to do this but I just want to say that I haven’t worked with Pure Property personally but with the interaction I’ve kinda had with this place I can definitely agree that there is a Communication problem. I’ve called for 4 days straight trying to view a home but unfortunately the three times I showed up to the home the lock box wouldn’t allow me to get the key out. I want to apply but I need to view the home. I’ve been in situations where a company would post pictures of let’s say just the living room and back yard and when you go to view the home personally you find out that…

The associate named Julie Chapman was so. nice and accommodating. She answered all my concerns professionally.

Phyllis Peck is patient in assisting me navigate the new and old portals on their site.

Do NOT RENT !! They don’t communicate with you. You’re going to be the one always reaching out hearing updates. Our unit had black mold for months we ended up getting really sick me and my kids always had to go to the ER. Instead of moving us like we ask they broke our lease we only had 6 days to get out and to find a new place. This property management lacks empathy and doesn’t communicate to the tenants.

I was very happy with the response I got for a maintenance issue in my home.Julie(Chapman) was quick to respond and get me the help I needed, she even emailed me confirmation to a follow up I had after business hours.thank you Julie!

Ever since I became a tenant of theirs , they have been so helpful , the staff are great .. especially , Lori Mendiola , Kim Tarr, and all the rest of the staff .. they really helped with my depression when my mother passed away.. just calling in to the office and talking with them made me feel better.. and once again their helping me make sure I’m not homeless with my children, and grand child.. PURE PROPERTY AKA NRB PROPERTIES ARE THE BEST .. Kim Tarr your an Angel .. and Lori my Darling you Rock ..

Phylis Peck was very helpful stay late and help to get me to pay my rent thanks she was so much help sweet

My experience with Pure Property Management has been awesome. My property manager Myriah Sims has been extremely professional and communicative. She has gone out of her way, to assist with maintenance issues and communicate between our property owners and ensure we are comfortable with our rental home. This has been one of the best and most positive experiences renting a property and I recommend using Pure Property Management for any future tenants.

Excellent service! From the very beginning, Myriah has consistently demonstrated an unparalleled commitment to providing excellent customer service and responsiveness. Myriah's dedication to her role is truly commendable. One of the standout qualities that sets her apart is her remarkable responsiveness. Whether it's addressing maintenance issues, answering queries, or facilitating communication between tenants and us, Myriah consistently goes above and beyond to ensure that all concerns are promptly and efficiently handled. It's evident that she values her clients' time and strives to make th…

Thanks to Maria Mora my recent problem with a plumbing problem!, potentially leading to a very severe issue was handled in a very professional and prompt manner..

Great company to work with. Myriah Sims, our property manager, delivered exemplary assistance throughout the move-in inspection for our new tenants. Her meticulous approach and professionalism guaranteed a seamless transition for everyone involved. Her expertise and devoted support made the process hassle-free, showcasing her dedication to providing top-notch service