T-Square Properties Reviews

I would mention Pilar Vason that managing T-Square, she is absolutely professional to talk to, everytime I call with any questions, she’ll quickly resolve them, she is great

Frankly, 1 star is probably too much. I would do 0 if it was allowed. I am a homeowner in this HOA, and this association has been an ongoing liability rather than any form of management. For over two years, there has been an open hole in my carport, a condition I documented with photos and repeatedly submitted through official service requests. Those requests were continually ignored. No meaningful repair. No urgency. No follow-up. Just silence. That level of neglect isn’t an exception, it’s the norm. The HOA has also failed to perform necessary exterior framing and building maintenance, r…

I’ve had the pleasure of working with T-Square on the property management and real estate side, specifically with Jessica and Lindsay, who made the turnover process from tenant to owner seamless. Their approach to managing rentals is both detail-oriented and highly communicative—no question ever went unanswered (and I had plenty!). Jessica took the time to explain turnover options clearly, provided helpful resources and bids when additional support was needed, and her collaboration made my job much easier. Lindsay’s inspection process was the most thorough I’ve ever seen, carefully noting eve…

T-Square didn’t cash an HOA dues check that I sent in via paper mail using their first statement form for new owners. Called and asked about it and they said “oops must’ve gotten lost in the mail we have no control over that”. Very easy cop out there. Never had this problem with any other property office, including other checks I mailed out at the same time. Makes me uneasy to trust them with this bad first impression. Seems like other reviews mention this same exact thing happening to them.

I have been with T-Square for over 20 years! Jessica who is newer to my owners pod, has been nothing but amazing. Also, Kelly has always been above bore with any issues that may arise! Thank you T-Square!

I’m a real estate agent helping a buyer purchase a condo that’s managed by Theresa. I was pretty amazed at how quick and easy it was to get all the information I needed to give my client peace of mind and to close the transaction in 10 days. Theresa’s responsiveness and professionalism was a huge help and I’m very grateful!

I would give the service zero stars if it was possible. Not only is it extremely difficult to get a hold of a person, but their office will almost always Send you away with none of your questions or concerns satisfied as “ The people you need to talk to all work online” We moved into a new unit a year ago, and barely a day later we found the fridge was running too hot and leaking. They didn’t push to replace the fridge for A MONTH! And due to not having a fridge, my household didn’t cook. After a month, I tried to make a frozen pizza, and found that the oven not only cooked a 100 degrees high…

Fortunately, I have not had to contact t-square often. When I have, however, the response has been prompt and attention has been given at once. I have spoken to Pilar on those occasions, and I appreciate her professionalism in getting things done.

Well, all I can say is that our mailbox is in our condominium property have been destroyed by vandalism for over 5 months ago and they still have not repaired them and they are not responsive. Not a good property management company at all.

So far I have had excellent service with T-Square properties. The property manager (Marianna) representing the apartment complex that we just moved into. Was an absolute godsend. We originally were getting help from 211 to help our family. My husband, myself and our two kids. Get into a home finally after being homeless for months. And T-Square properties worked diligently and quickly with 211. However, we were approved pending one more bit of information. We had already signed our leases. Ready to go. Well 211 decided to back out on us right at the last minute. After telling us we're already …

After an extensive search, our HOA recently opted to change property managers and selected T-Square. We very much appreciate Lauren’s excellent management including weekly emails with updates. We value the responsiveness, transparency, and proactive management Lauren and T-Square demonstrate.

Toured the unit, paid the $50 fee to apply online, got approved, joined the resident portal, began to make moving arrangements, etc. Then & only then was I told that I have to move in within 2 weeks!! Do NOT pay T-square an application fee or holding deposit unless you are all packed up & ready to move within 14 days based on their strict and ridiculous policy. They offer zero flexibility with this time frame. What kind of nonsense is that? Completely unrealistic. The only people who can move that fast are homeless people in shelters or people who live in their vehicles. Most of us have to giv…

They are ridiculously expensive for the services they provide (or should I say lack of services). On top of that, they charge extra fees for anything else and nickel and dime you. HOA community manager was not very useful.

Jean Maxwell, Community Association Manager is in charge of HOA management of The Vineyards at Mill Creek. I reported to her the branches of the trees the HOA planted have been overgrowing over the fence of my house last summer in 2024. Some of the branches are touching my roof which could create more potential damages on my property. I have shared with her several emails up until last fall. She said the board has scheduled workers to take care this issue last November. Nothing has happened and when I tried to reach her via email and voicemail. She has been ignoring my emails and voicemails. S…

We have a condo in the Issaquah Highlands. We had water intrusion issues that were not dealt with in a timely manner. The Sheetrock was left open for months with no insulation during the winter. Our deck above had to be torn off. We are now going on a 3rd summer with no deck! I have emailed regularly and they seldom reply. This issue is still not resolved and our hands are tied. I have another condo where the management company is quick, reliable and competent. I would never recommend T-Square.I’m at Huckleberry Circle in Issaquah

Not at all supportive management when it’s move-out time I only like Emily over all. I hope to get deposits on time or else I left all hopes worst experience during my tuff time, I was a resident for 3 years all was good when time to leave not good experience.

I have been living in this apartment, Edmonds for over seven years, and it has been a great experience. The spacious and well-maintained parking area, along with the beautifully landscaped grounds, truly reflects the effort and dedication put into keeping this community in top shape. The maintenance team is exceptional—they respond quickly to both big and small repair requests, and I really appreciate their attention to detail, including follow-ups to ensure everything is resolved. The management team is also wonderful, always friendly and proactive in addressing even the smallest inquiries. …

Horrible and rude Manager without cause. Not sure why she is still employed, as a Manger learning how to speak to your customers is a Must.

They never ever pick up their phones, do not return calls or respond to e-mails. They do not take care of any issues in a timely or acceptable manner.

Been waiting 3 months for them to repair water damage that has caused black mold in our bathroom, waiting 1 month for them to fix our dryer, tried to illegal charge $50 a day late fees and they are not returning calls or emails. And just today all tenants recieved a notice of water/sewage shutoff from Everett because the company had not paid the communal utility bill. Only after threatening to file a claim with the Attorney General's office did they respond. DO NOT RENT FROM THIS COMPANY!

SHADY BUSINESS PRACTICE Have had a terrible experience with this company. I’ve called, emailed and texted the assigned leasing agent Katrina for the past week with zero response, additionally have received no update on background check and application. Now the house is listed off market and we still haven’t received any confirmation if we have or haven’t gotten the place. With 150 applications to the property at 50$ each you would think they could at the very least communicate. Feels like a scam.

We are really struggling with T-Square right now. We have had an overall great experience with them in terms of response and how they manage the property. However, we have had a broken back sliding door going on two years now, and they have yet to fix it. They have had three different contractors come into our home and measure, assess, take pictures, etc. but still it has not been repaired. Now, the door barely slides open and closed - the last company that came out couldn't believe we were dealing with this issue! We have tried texting, emailing, putting a request in through their management …

We have been in harmony in Mill creek and Emily the property manager has been fantastic. She makes sure the complex stays impeccably clean and takes steps to maintain the units inside and out throughout the year. We are extremely pleased with the service she provides to go above and beyond. Michael & Kristine F

T-Square is such an awesome company to work with. They are always reliable, communicate clearly, and always have a great attitude, regardless of the situation! Meika- the community associations manager- is always very helpful and kind when we have a question or need to communicate any information. Thank you so much!

Worst property management company I have ever dealt with. They are crooks. They never fixed a mold and moisture issue in our apartment after it was reported multiple times. They went over a month without fixing a leak which flooded our kitchen and then had the audacity to take $400 from our rental deposit due to mold behind the fridge. DONT EVER RENT FROM THEM. They are greedy, dishonest and unethical.

Theresa is wonderful! A good property manager and a great person. Thank you Theresa.

Even one star is too much for you guys, I want to give you a zero, so far, I've been waiting for maintenance for over a week to fix the hot water pump pressure in the sink and the washing machine and no one has shown up. I have also called Fernanda more than 5 times, and she has not returned my call. Unit 5 Fernanda !!!!!!

Despite a pretty rough move in situation a few months back, Jessica has been extremely helpful with other questions and concerns and payment issues I've had. Jessica's treatment of me has been positive enough to outweigh the early negative experience I had. I'd like to continue to be shown that kind of respect.

You DON’T want to live @ Eastwood in Bothell, unless you’re OK with drug deals, and shady people. Especially if you have children. The advertisement will tell you to secured entrance to the building. It is not when the tenants leave it a jar so the shady people can enter whenever they want. The property management does not care about the tenants complaints. And nothing ever gets done about it. T-Square is not ethical nor honest. I moved in April 2024 and a week after I wanted to move out. Unfortunately I’m locked into a year lease😡 The ad showed garage parking as one of the included amenities…

I’ve been renting my apartment through TSquare for 3 years now. It hasn’t always been a linear process, the apartment ain’t perfect but TSquare has stepped up to address concerns in a relatively timely manner. I think it’s tough to find a good rental management company & TSquare steps up to an adequate level. Jessica has been my main contact for lease next steps, ongoing maintenance concerns & HOA exchanges; she comes through every time.

Hi I just wanted to share my experiences with their service, Excellent, very professional, helpful and very kind stuff, And thanks to dear Kia which helped me for issues I had as I am abroad she helped me a lot to sort out the problem. I wish you all the best.

First class operation, Katrina, and 5 star property, Hamptons, that exceeded my expectations. Outstanding job and thank you.

The place was clean inside and the was mainly what I am looking for. Big enough. My viewing was easy and on time. I liked it.

Could not get to a live person after many call attempts

Jessy Cooper is unresponsive to emails and calls. There is little to no communication. Very unprofessional.