The Foundation Group LLC Reviews

Nothing but issues with all of their buildings. Poor inexperienced management and terrible maintenance. Our house is literally falling apart and all they have for us is excuses.

This company is great. Been a renter from them for a while, and they maintain buildings well. Staff's friendly too.

Five stars for The Foundation Group for providing a consistent experience, easy and professional communication, and a user-friendly online payment/maintenance portal. I was a tenant for three years in the Wallingford neighborhood

Management has continued to decline to what feels illegitimate and sketchy at most. The building continues to be unsafe as the main door does not lock properly and hasn’t been fixed in months. Maintenance has entered more than one unit without permission. Packages have been repeatedly stolen as well as bicycles from the parking garage. Including my own packages and bicycle. The most frustrating is that the company continues to change phone numbers/contact information. I’ve left multiple voicemails to the office and never received a call back. Most importantly the emergency line does not work. …

Had a terrible experience with this management company! The Boston Apartments are awful. Foundation Group was so negligent and my neighbors literally ruined my experience. My water heater had been broken the entirety of my lease. I’d have hot water in my bathroom for about 3-4 minutes. I had maintenance people come about 5 different times and none of them fixed it. I called the city to see if there was any tenant rights I had and they couldn’t do anything since technically I still had hot water. One month before I was leaving my lease, I woke up to NO hot water. Someone from a completely new p…

Staff is always friendly and overall great! It feels like they have been starting to put more effort into their communication and responsiveness over the past year ish. Really great experience renting with them.

I have lived in a property for almost two years (2023 - present), previously run by a different property management group, and was taken over by Foundation Group beginning December 2024. I can confidently say that the Foundation Group staff has been 10x more responsive, attentive and taking initiative of issues that tenants are facing, in the short five months they have been in charge. While there is still plenty more to be done to improve said property, it is immensely appreciated at what has been done thus far. Areas of improvement would be more vigilance of maintenance requests, as I had su…

Over the course of the last year my partner and I have lived at a property in Ballard managed by Foundation Group. We have experienced a laundry list of issues. Most concerning, they changed the locks to the building repeatedly, often leaving us without functioning keys. We found out from another tenant that someone living in the building had been given a MASTER KEY by mistake. This means that access to every single apartment was in the hands of a random tenant that could have put our safety and property at risk. There is mold in our apartment due to lack of exhaust fans in the bathroom. Their…

Been renting property 2 years now with them, very solid. Great folks and responsive.

Management is generally unresponsive and apathetic but Antonio is awesome! Edit: I responded to Alexis below and again received no response. By the way the Maple Leaf Building has cockroaches! Have put in two maintenance requests and not even a response. Just a notice that my maintenance request was deleted.

A lot of their properties are very old, builds are full of holes and cracks, where rodens and birds nest are infested between the walls, which you can hear them scratching in your room day and night. Not to mention ants and other bugs seek through the cracks under the floor. Management are not very accommodating to these issues and you can never get a hold of them over the phone. It is always voice mail or automated system. Before you sign anything, make sure to inspect inside and outside. Also, check the building surroundings so you don't get screwed over.

A few weeks ago I noticed water coming out from under my washer. I submitted a maintenance request and within an hour or two received a phone call confirming the situation. Soon after I received a call scheduling the day and time the service people would be at my door. I could not have been more impressed and grateful at the immediate attention I received from everyone involved and the clear concise communication. The service was excellent from start to finish! Thank you so much to the amazing Foundation Group and everyone who is a part of it!! Gratefully, Giacinta Mazzoccone

Managment is super nice and communication is consistent and thorough. Anytime i needed work done on my home maintenance has been quick with it any time which is amazing.