The Joseph Group - Property Management & Real Estate Services Reviews

For two years we worked with Armen as we evaluated having the Joseph Group manage our property for us. When the time finally came, it was easy to make an informed decision based on our ongoing relationship with Armen.

The Joseph Group has been nothing short of exceptional. From the very first day we moved into the property, they were attentive to our family’s needs in every way. We are extremely grateful for the opportunity to care for such a wonderful home—one where we built so many cherished family memories. God bless their wonderful staff.

After some previous negative experiences with property management companies, the Joseph Group has raised the bar. Madison Lopez our property manager was swift in responding to a maintenance issue we had and even coordinated a credit to our account. This is a hard working and dedicated group and would recommend both renters and property owners doing business with these folks!

Brian was phenomenal working with us for approval especially given our unique situation. Lauren has been very communicative and responds quickly. Maintenance requests so far have been responded to and scheduled in a timely manner. They certainly go above and beyond the typical property management company to make it a good experience for owners and tenants alike.

I am new to working with the Joseph Group but thus far, they have made everything easy and straightforward. I am a first-time (and reluctant) landlord, but my interactions with the employees at the Joseph Group have made the experience as pleasant as it can be. Nick Taitano has been incredibly responsive and friendly, and has patiently answered my (half million) questions. I was also just introduced to Michael Jenkins, he has also been helpful and knowledgeable. It is early times yet (and I am diligent with criticism so I will update and/or deduce stars if I must), but so far the Joseph Group…

Brian Seutz with the Joseph Group was awesome with helping us secure our rental property. Very quick to respond to all of our emails and made the process very smooth. Would highly recommend!

The onboarding process in placing our property to be managed by the Joseph Group, in particularly with Nick, has been smooth and helpful. We would 100% recommend him.

I really like their self guide. I had plenty of time to look over the inside and outside with no pressure or rush. They communicate very promptly . I will highly recommend them.

Payton manages our property, and she is more than excellent!! We have worked with other management companies for a decade. Without any doubt, the Joseph Group is the best. Thank you, Payton!!

I have used the Joseph Group to manage my properties since they started. They have a wonderful service that makes owning properties as passive as possible. Recently I sold a home with Nick Taitano. He was a phenomenal agent. I will be utilizing him as a realtor again!

We have been working with Brian and Nilay and have had all our questions answered promptly and professionally during the screening/leasing process. Moving is so stressful, the rental market is competitive and the screening process is tedious. The Joseph Group has made/continues to make this process seamless and puts me at ease for what may come up during this new rental experience.

The Joseph Group has been great in getting my house ready for rent. Great communication and incredibly helpful navigating the ins and out of the process. Thank you!

Consistently outstanding management of our property throughout many years!!

The Joseph Group (and Jamie in particular) was absolutely outstanding for the property management of my quadplex. She helped navigate some difficult situations very professionally, and got good results. In the 20+ years I've been a real estate investor, I must say Jamie and team were the best I've worked with. I highly recommend them.

Lawton and Ian have been so attentive, communicative, responsive and instrumental in assisting me to create a stunning home to put on the market. Awesome experience. They took care of painting inside, carpet and house cleaning. They proposed a monthly rent, which I accepted. Awesome! I can recommend!

The Joseph Group has been amazing. Surpassed my expectations compared to my last property management company.

Demnica has been extraordinarily helpful. My residence is 5 hours away from this new rental property, and there are a number of areas that Dennica has taken care of, that would normally be the responsibility of the property owner. A washer & dryer were delivered to the property and Dennica managed the installation. The house and garage needed some cleaning and Dennica communicated with me, as well as the builder to facilitate this clean-up on this new home. The mail box key/s are at the Post Office and Dennica is going to pick them up. I'm confident there are other areas that Dennica has gone …

I contacted the Joseph Group to manage my property. Josiah Allen promptly reached out to me. Within a week, he and fellow Joseph Groupers were already in my property doing the prep work to get my property ready for showings. Within 2 weeks, my property was already on the market. After the property was placed on the market, it took them less than 2 weeks to find tenants. Their speed has been amazing. After my property was rented out, they were always on top of things. Things such as managing my property's utility account and preparing for cold temperature in order to protect my property. So far…

Lawton is always great to provide the information I need for my clients and is a great resource of knowledge for property owners.

Our property management team has been managing our rental properties for nearly 6 years, although the first two were under a different company before they moved to the Joseph Group. This team consists of a number of professional and dedicated individuals that care for your properties as if they were their own. Among the team members, we would like to single out the chief maintenance coordinator Tania Fakiani. She is very professional while still being friendly and a pleasure to work with. On top of that, she has a vast knowledge of her field, and we always trust her suggestions and advice. Tan…

Best property manager I’ve rented with. Very responsive, professional and have a solid technology suite that make the simple tasks of paying rent and requesting services very easy. I would recommend them to anyone looking for a rental in the Seattle Area

I was impressed by how big and well kept the property was. And the price is unbelievable. Grass in back needs tending to but other than that, I loved it

Great place to work with. They listen to my needs. Helped make the application process a breeze.

We’ve rented with The Joseph Group in the past an it was a very positive experience. Very responsive to maintenance isssues and when we moved out there were only minor charges for cleaning. After working with a different company after our experience with the Joseph Group we are excited to potentially have the opportunity to rent with them again. Just had a showing with Nick T. and he was knowledgeable, professional and personable.

OK, OK. I get it. Property management is not sexy. But, I have to give a shout out to The Joseph Group for their work thus far. This stood out to me: -Top notch touring and onboarding teams, real pros Ashley and Payton - Rock solid onboarding processes - Really nice touch with the physical binder (tv placement black dot and all) - Good balance of tech portals and human interaction - Team availability was good - Vaughn and his service team are genuine rock stars, on time, very knowledgeable, skilled (Really helpful service installing my tv wall mount) - Good concierge service by Nathan Moving …

Awesome experience. They took care of painting inside, carpet cleaning, restore hardwood floors, restore bathtub... the pictures of the house they took as well as the video were great. They proposed a monthly rent, which I accepted. The house was only 2 days on the market and I got a lease... Awesome! I can recommend!

Thank you to Armen Agadzhanov for following up with me after my contact with him a few months back. It was perfect timing for me to change property managers and he patiently answered all my questions and assisted me in making a smooth transition to the Joesph Group. He introduced me to Kailee Mydske, my assigned property manager through a Zoom meeting. I look forward to working with her. In addition, I received such a nice welcome gift for joining Joesph Group. I anticipate a great working relationship with this company!

A Stellar Experience: Taylor Exceeds Expectations in Every Way! I rarely leave reviews, but Taylor’s exceptional service as my rental property manager deserves the highest praise. From the very beginning, her communication has been phenomenal. She clarified and patiently explained the rental process and procedures, ensuring I understood every step. This level of transparency instilled trust and confidence in both her and The Joseph Group. Not only did Taylor set realistic expectations for me as a property owner, but she also went above and beyond to manage potential issues. Her proactive appr…

From the initial phone call I have had nothing but great experiences. Lawton, my point of contact, is knowledgeable, friendly, and responds quickly to questions or concerns I might have had. Communication was always very clear and Lawton always looked for the best option both in quality and cost when it came to repairs to my house. I was given status reports on my home which helped me remain calm as far as the condition of the house. Lawton and his team are great people to work with!

Great viewing. Instructions made it easy to open the key box

Madison and Brian provider excellent communication and this was such a smooth transition.

Brian was always quick to reply to all my emails and was very pleasant to work with. On the property manager side of things, Adam too has been great to work with. Thank you guys

It was a pleasure being of residant of The Joseph Group Property Management and Real Estate Service, there was absolutely no trouble with even the move in and move out process in relation to the property! Highly recommended.

I worked with Payton to rent out my house, and the overall process went smoothly. I received regular updates and I was never left wondering about the status of my listing. The professional pictures and timely posting of my house onto various sites resulted in a lease being signed within days.

Home has been well maintained, very clean. Self-guided tour was quick and easy.

Fast and very polite great service Brian kept me informed whole time

Great communication and prompt follow up to all of our questions during the leasing application process. Thank you!

They’re all going to work with emotional support animals Even if it takes them a long time to get the petscreening.com to acknowledge

Brian, Stevie and Joseph Group as a whole are great working with. Joseph group has very nice and high quality homes. From the very start communication has been speedy and informative. They are on top of their game and shine as property managers. Everything is transparent and communicated so that the move is smooth sailing. I highly recommend working with them.

Brain was excellent!! Super helpful and got back to me in a timely manner! Overall great experience!

Michael from the Joseph Group has always been kind and responsive even at times when I didn't deserve it, when we first moved in they had gifts for our twins and Christmas blanket and snacks when we walked in the home. Over all I had a decent experience and would recommend friends to this company

What a great company. CJ Gambrel was amazing in helping me with the rental and the family and I are so grateful for his support and helpfulness in a time crunch matter. Payton Hickey are property manager was also awesome in making this move very easy for us and appreciate her time and help on this rental.

A very excellent company, very responsible and with very friendly staff

I've had a great experience with The Joseph Group. I've had some small, minor issues at my rental, and every time they are very quick with resolving the issue, very communicative, and always super friendly. Tania and Enrique both have been great! Thank you again! I'm a very satisfied renter 😁

I am new with the Joseph Group and their Cedar One maintenance team and so far the experience has been great. The coordinators and Vaughn who did the repairs made the project easy, quick and friendly. Thanks, all!

Everything was smooth and fast. TheJosephgroup team was always checking up on details and was very helpful . Please keep up. Thanks

Ive had a great experiance with the joseps group there properties that i have looked at are always very nice and clean.and i love that you can just go to one of there properties and put a code in and get the key from the key box to let your self in its so convenient if your busy or in a hurry. And a couple people i have talked to are very pleasant.and there rent prices are not to high like alot of other properties through realities.

I had the pleasure of speaking with Nick regarding my condo. He took the time to thoroughly explain everything to me and provided a detailed overview of his company. Nick was knowledgeable, professional, and thorough throughout our conversation. Based on my experience, I would highly recommend this company.

The house is clean and smart, I like it o spacious and in between the bedrooms there is bathroom I can recommend this to anyone

Michael the property manager was wonderful and very helpful when I had issues getting into the apartment for my tour due to a stuck lock box. The upstairs neighbor was also so nice! The inside of the apartment was beautiful with a great kitchen and had some great storage space!

The viewing and application process was quick and simple. The property was clean and showed well!

Payton Hickey and CJ were both very helpful and thorough. Thanks

Josiah Allen carefully took care of everyone in our household, not only were they informative and helpful throughout the lease term. They were also understanding and communicative throughout the entire duration of our stay. Thanks again Joseph group!

Place was nice, but did not meet my needs so will pass on opportunity. I needed a patio slider with access at ground level for my cat. Dwelling had a balcony which unfortunately won't work for my needs.

Our experience with Brian was fantastic! He was thoughtful, precise, and impressively efficient. His kindness made the entire process smooth and enjoyable. Thank you!

I had a truly excellent experience with the Joseph Group. From the beginning, everything ran smoothly and efficiently, which made the entire process feel seamless. Brian Seutz went above and beyond—he promptly provided the application even after regular business hours and remained incredibly friendly and helpful throughout. His responsiveness was much appreciated. Nilay Goncu also stood out with her fast, efficient handling of the process and her warm, professional approach. Both team members made what could have been a stressful moment feel surprisingly easy. Overall, I was very satisfied …

Both Jamie and Brian were helpful getting the apartment secured. 'The team is very responsive to any questions or concerns. I am happy renting at their property.

When I ran into trouble with application payment issues, Brian Seutz, at The Joseph Group promptly helped me find a resolution. My only other issue was saving the application mid way so I could return to it later. This however is the design of their third party screening company, not a direct reflection of the Joseph Group! I appreciate the friendly, helpful and prompt service they provided, even though it was the end of the business day.

I can't recommend The Joseph Group enough! Coming out of previous a rental nightmare, The Joseph Group was so delightful to work with. Brian was incredibly responsive and eased our stress during the application process. Payton was patient, kind, and made our move-in quick and easy. If I could do it again, I would choose to work with The Joseph Group every time!

I had the best experience with The Joseph Group so far! Brian Seutz quickly passed out application, even during a holiday weekend. Payton Hickey has been a very helpful property manager so far and we feel comfortable asking questions that we have. On our move in day, the keys were provided right away, the home was clean, and we found a surprise welcome message at our door a few hours later. We feel right at home here! Thank you The Joseph Group.

I had a disappointing experience with Joseph Group. Despite positive reviews, the property was not properly inspected or cleaned between tenants—damages like a chipped countertop were missed, and cleaning was superficial at best. Most concerning, they seemed to prioritize filling vacancies over protecting landlords, renting out a $1M home to tenants I wouldn’t consider qualified. If you choose them, be sure to scrutinize their tenant vetting process.

I am reviewing as a potential tenant. The first house I looked at was clean and easy to schedule a self tour. The second place was not as clean, there was still food left over from the previous tenants and the kitchen had not been wiped down, but we liked the place so we applied. The application was about $45 which was less than usual. About an hour or less to fill out the application. Nice! Then we received a "another application was chosen, we apologize." But that our application fee was being returned! I've never heard of that and was pleasantly surprised so I decided to leave this revie…

Joseph group thank you so much for helping my family. Michael, you’re the best.

Thanks Armen and Emma! Very responsive and helpful. The onboarding process was also very easy and smooth.

Ian, Kat and Leah are great to work with. The Joseph group made moving in and securing a home so simple. I was stressed about finding a place and they made it so smooth. Couldn’t ask for a better organization.

Self guided showing was very easy. A nice way to view a potential home.

Brian was great with quickly getting our Application through the process and we got our first pick rental! Our Property Manager Lauren has been such a pleasure to work with. She responds so quickly to all our questions and needs, she’s truly great. I hope our experience with them continues to be as easy and supportive as it has been so far!

So fa so good. As a tenant not very happy with some aspects of lease agreement and condition of the property but other than that everything is good so far

Mr. Brian Seutz was so helpful , application process was so fast and easy Thank you Mr, Brian Seutz

Very quick at responding and answered all my questions in a timely manner! It was much appreciated

Thank you for everything! Stevie was a great person to have if you need help with anything. I’m gonna miss this place! Thanks a bunch.

The Joseph Group has been a great experience so far. Lawton has been incredibly hands-on, responsive, and always available when I have questions. He’s taken a lot off my plate and made the whole process feel much more manageable. It’s a huge relief to have someone reliable and communicative handling things. Highly recommend.

Great communication and easy to set up self guided tour!

Working with The Joseph Group has been a 5-star experience since day one. Their professionalism and expertise have significantly impacted the ease with which our business operates. Payton Hickey is a superstar of a property manager. The breadth and depth of her knowledge are extensive and impressive. Her people skills are excellent. We highly recommend Payton and the Joseph Group!

The place is extremely good but the challenge is parking if you have visitors or family members

Thier properties are clean comfortable family friendly . They are very consistent with keeping in communication and replying back. A good choice and great prices

We reached out to The Joseph Group based on the many excellent reviews we read, and also based on certain guarantees they made on their web pate. We were immediately contacted by Michael Jenkins, who was professional, informative, with a very postive and warm personality. Within in days our 'rent ready' inspection was done by Kimani, who was on time, professional and also has a very positive and warm personality. We look foward to going into this important relationship with The Joseph Group.

I recently switched to the Joseph Group because I’ve worked with Dimitry in the past and had nothing but good things to say. The transition was very smooth, thanks to Stevie. Compared to my last rental agency, I got a feeling that the Joseph Group is more professional and experienced, looking forward to working with them

The Joseph Group gave us clear instructions for making the home easier to rent. They gave us weekly updates. They were able to have the lease signed after only a few days of showing the home. I highly recommend using them.

The shining star at The Joseph Group is Stevie Dragseth. She represents the company in a professional manner and responds quickly with courtesy. She finds answers to what might seem like endless questions/concerns. Like some other reviews, I question the Residents Benefit package monthly fee. Maybe it offers some help at move in, but what are the benefits after that? This review is based on only a month of contact with the company, but Stevie has been absolutely wonderful.

The Joseph group has been a fantastic company to rent from especially on Whidbey where there aren't great options. Kat Burk has always quickly responded to any questions or let me know what I need to do on my end during my move out. I have and will continue to recommend The Joseph Group as a rental company.

"I consider them an excellent choice and commend them for their accuracy, punctuality, and the precision of the information provided. Additionally, their instructions for a self-guided tour around the house are clear and easy to follow. It's a simple process. Thank you."

Joseph Group is a great Property Management company. They are really responsive and have reasonable fees. Josiah was my PM and he made my experience of a landlord seamless. He also helped in the process of eviction and dealing with uncooperative tenants.

The onboarding was very thorough and engaging. Almost all of my questions were answered before I was even able to ask them.

Brian from The Joseph Group was super on top of things and helped us quickly. We used the Joseph Group 4 years ago and came back for a reason! GREAT service from Brian, Leah, Payton!

Payton was excellent at answering all my questions and helping me through the rental process. Quickest I have ever been through in my experience.

It’s been a pleasure working with such a dedicated and easy-to-work-with company. We truly appreciate the half a decade of service you’ve provided to our family.

A failure of juxtaposition. As a current tenant, they are the worst. Joseph Group charges nearly $500/yr "Residential Benefit Fee" which I was told by their employee, covers the cost of their website - which I pay Joseph Group on. Joseph Group's position as middleman unethically passes this "Residential Benefit Fee" onto the tenant each month - as opposed to the Owner of the property who employs their services. Their website shows other listed benefits, but they are mostly move-in related and not of good use after the first month. It's as unethical a hustle as I've seen before. I am the ren…

Been renting for about 6 months now, never had a problem. Staff is always friendly and helpful

I've never enjoyed the responsiveness provided by the Joseph Group from any other property manager. I was often suprised by thier prompt and thorogh attention to my concerns.

The whole team was fantastic. Everyone moved quickly to get my approval and all the needed documents. Michael is the one I worked with the most and he was fantastic. Everyone was organized and things went smoothly. Great experience so far as we just finished moving in.

Jamie Delamater has been prompt and courteous with her communication. I would ask that text messages be a part of relaying important information. Recently my parking space needed to be left unoccupied for tree removal. It is only by chance did I see this email.

Jamie has been so attentive, communicative, responsive and instrumental in assisting me to create a stunning home to put on the market. Having Jamie on my side has been a blessing! You're lucky to have her on your team and I'm lucky to have her with me. May we continue to have a great working relationship for many years to come.🙏

We connected through an online listing, emailed with Ashley Nibarger to set up our appointment and had a great self tour of a home. The process was straightforward and professional. Thanks for your help with fascilitating the tour.

The place is very clean and good condition

I love the place

Armen was who got us started and was great at responding quickly and answering any questions we had. Company has a very organized system and makes me feel better renting out going through a property management group vs ourselves while living out state.

Thank you Joseph group for being a great property management company and Mary for being an awesome landlord

Our moving process has been incredibly easy and straightforward! Nilay has been awesome and I can't wait for our future in our new home, definitely worth it!

Good customer care,thank you so much Enrique

The Joseph Group has been a great management company to rent from. Tania and her maintenance team have been extremely easy to work with.

We have just started our relationship with The Joseph Group and Kailee Mydske has been a fantastic, clear, and very helpful property manager so far! She is super easy to get in touch with, takes care of everything, and is very friendly & easy to work with.

Great maintenance team always working hard to keep our home running smoothly

It’s been a great 2.5 years living in a Joseph Group managed house. Taylor R. & Tania F. were wonderful with questions I had last year and the maintenance team is always fantastic with requests.

great team! professional and easy to work with.

Since I've been renting from the Joseph group, They're very quick to fix any little problem that might arise in my apartment.I had a leak underneath my kitchen sink I let them know mid morning they had it fixed before the late afternoon came. Love these guys

I am very satisfy with Joseph Group. I really like my landlord kailee, shes been very helpful for my move in date and whatever I needed.

Nick was absolutely fantastic! He went out of his way to give my roommate and I a guided tour of a house and worked around our work schedule. He was very kind, professional and helpful. I would recommend him to anybody.

I was very surprised when I found someone in the home " taking pictures". I was very glad I wasn't alone for this viewing.

They were very professional & helpful. Offering assistance, if & when needed, throughout the entire touring & application process. If at anytime I had questions they were quick to let me know they would be more than happy to answer them for us. It was an all around easy & pleasant experience.

The person showing the house Nick was very professional. Made us feel even more confident we would be happy to rent this home. It couldn’t have gone any better. This is a really stressful time cause we are selling our house and looking for a place to stay for the time being. Thank you again Nick for making my family more comfortable during this visit.

I’ve been renting from the Joesph Group for over a year. It’s been easy from the start. I could rent from them forever. Jamie and Taylor have always been there when I have a question.

The Joseph group was the first rental company I have ever dealt with. I worked with Michael throughout my entire time renting and he was amazing. Every time there was a problem, it was fixed immediately. The communication was perfect and there was no hassle with anything. Due to life events, I unfortunately broke my lease 6 months into the 2nd year, and Michael was a huge help and gave me great tips to help with the move out process, considering it was my first time ever renting. I would recommend The Joseph Group 100% and would be quick to work with them again in the future.

Working with Brian & Kevin to apply for a place & to sign my lease was an amazingly pleasant & professional experience. Thank you!

My experience with the Joseph group was great, they were very professional, they responded to you very quick, and they answered all my questions, I'll definitely recommend this group to any one, best experience do far.

We had experienced a lot of problems with our previous property management company. So we were very tentative and had many questions and concerns that we expressed to Armen and Kat. They have been excellent in their availability and communication.

It's been wonderful, I'm very grateful to everyone on the team 🙏🏽

I have rented from The Joseph Group for over 5 years. During this time we have experienced some maintenence issues. They have been professional and prompt with repairs. Denicca had always made herself available for any rental questions. I highly recommend thier services.

I am very pleased with your service. I will recommend every time I have an opportunity.

The property manager assistant Kailee and the Joseph group were very patient with me with the whole move in process as it took a while to complete, but their professionalism and patience was greatly appreciated.

I highly recommend Lawton Coursey and The Joseph Group for property management. Our property hums along smoothly, while I sit back. When issues arise, communication is quick and clear, and solutions are executed immediately for win/win/win - for tenants, owners, and the property management team.

The Joseph Grp team was and is very professional shout outs to Armen and Dennica very responsive and prompt. The listing went up within two days of signing and rented within a week.

Arman listened. He provided me with invaluable information and addressed my concerns. He was clear and thorough. He understood my needs and concerns. Excellent communication along the way to listing my property.

We were very lucky to have Nick Taitano as our real estate agent. He found what we wanted and got everything done in a timely manner. We found the perfect home for our family.

Moving in to a new place often requires lots of questions. Taylor Rauch has provided great communication, quick replies, and sought out answers for us, even as she is filling-in as an interim contact for a property that she doesn’t directly manage. Thank you Taylor!

I requested maintenance on my shower and the Joseph Group had the problem fixed in ~1 week. Hot showers ahead for me!

Working with Mark in the maintenance team was really great! You can feel that they care for you!

Had an electrical issue in the bedroom and I am really happy with the way Mark and Jevie handled it. Thanks alot!

Tania response time was great and helpful.

Nick from the Joseph Group was an excellent agent to work with. He was on time and very thorough with all questions I had during the property tour. Very friendly and professional.

Very professional! Always makes sure tenants are taken care of!

Nick and Jamie are seriously the most wonderful and pleasant people to work with. They have been so thoughtful and kind which has made the moving process A LOT easier! We could not be happier to have joined The Joseph Group family.