Ziprent Reviews

Trying Ziprent for the first time exceeded my expectations, especially with tenant placement. They quickly matched me with qualified tenants and kept me informed at every stage. The experience was seamless and straightforward from start to finish. I highly recommend Ziprent for anyone looking for dependable property management.

I’ve had a great experience with Ziprent Property Management. I used their service to find tenants for my rental property, and the process was smooth and efficient. The team is very responsive, and their use of a remote code lockbox made showings simple and secure without requiring much in-person involvement. This saved a lot of time and effort while still keeping everything professional. Best of all, they were able to find qualified tenants for me in just two weeks. Highly recommend for landlords who want a hassle-free and effective rental process!

ZipRent management is very friendly and prompt always. They onboarded my listing with in no time compare to other rental managements. Their zip rent portal is very easy to access for owners to see all the information during their rental process.

Ziprent has been one of the best decisions we ever made! We hired Ziprent to manage a single-family residence we own in Oakland. From the first contact, we received timely replies with all the information we needed. We used Ziprent to photograph our place (the photos are just gorgeous!) and subsequently advertise for tenants. They handled all of the inquiries, vetted and recommended the tenants we chose, who are still in our place, who happen to be absolutely lovely people! Their fees are very, reasonable, they are responsive and professional. They act as the middle man betwen us and the tenan…

Avoid ZipRent at All Costs! ZipRent completely failed to do a proper background check and placed a nightmare tenant who stopped paying rent and completely trashed my property. When I reached out for help, they took zero accountability and offered absolutely no support. They’re completely online and absolutely had no representative to go check or do anything on the premise. Total nightmare . They collect their fees and leave landlords to clean up the financial and physical wreckage of their negligence. Save yourself the disaster and use a real property management company.

This is one of the most frustrating and unprofessional companies I have witnessed. I am surprised this company is even surviving. In summary, they only play telephone between the landlord and tenant with no value add from their end. If I am paying Ziprent to manage my property, I expect them to have some property management expertise and provide unbiased solutions. Instead they merely copy paste messages between tenant and landlord. Secondly, they are heavily renter biased. They tried to use scare tactics on us when we didn't agree to their ridiculous request. At one point they were asking us …

We have a really horrible experience with Ziprent. When we were having issues with tenants due to unknown conditions of the property. I tried to have Ziprent handle it for us, but with no solutions. Not only no action was taken that I have to pick up the task to arrange, it’s also causing delays and escalated the situation. In my opinion, Ziprent's role is merely to act as a middle man, relaying information between tenants and landlords when problems arise. Their management style is simply ineffective if you want them to handle all your property/tenant issues. Based on my experience, I ended u…

I’ve had such a great experience with Ziprent ! From the very beginning, the team has been friendly, professional, and always willing to help with any questions or concerns I had. The move-in process was smooth and simple, and the property was clean, well-maintained, and exactly as described. What I appreciate most is how responsive and attentive the staff has been — any time I needed assistance, they were quick to respond and made sure everything was taken care of. It’s clear they truly care about their residents and work hard to provide a positive living experience. My most favorite park is…

This is hands down the most unprofessional, manipulative, and borderline fraudulent landlord and property management experience I’ve ever seen. Ziprent lured me in by falsely advertising that landscaping was included in the rental. After I signed the lease and moved in, they issued a revised lease addendum that quietly pushed “watering” responsibilities onto me, while keeping all scheduling and control in the hands of the owner and their landscapers. I was never given access to irrigation systems, guidance, or any control over the plant health—yet they decided to weaponize a generic HOA compl…

We had some issues with this company but they reacted instantly and helped to fix all the inaccuracies. We stayed grateful. Respect!

They are very good and friendly

Do not trust their high review rating. I believe they have tried to bribe me into changing my review by offering me a $100 gift card. See the image attached to this review. It is unethical for companies to do this. From a tenant perspective, Ziprent is overly automated. Expect a barrage of automated emails and texts with erroneous information. Received multiple blank emails a day for several days straight reminding me that I hadn't finished an application which I had finished. Very annoying. When I was able to speak with real people on the phone, they were very nice and helpful. However, I ca…

We had a great experience working with Ziprent as a potential tenant for a property. Everything was managed very efficiently, all the way from initial contact to showing and after appointment feedback. The business was conducted via text message and email. But when I couldn't find the gate code to enter the community, a nice phone agent was there to help and resend the information immediately. Thank you for your support and the opportunity to quickly see a possible home for my family.

We rented our first home together and ziprent made our experience very easy. Everyone we spoke to was extremely helpful and friendly. They made us feel valued and heard. Thank you so much for all your support through this experience.

Every person at Ziprent is helpful and friendly. As a renter they made for a great experience

This was my 4th time working with Ziprent and I reached out to ask some questions about the property. Misty answered all of them quickly and thoroughly and followed up via email. Thanks!

Very reliable and customer centric service . They have been extremely responsive and knowledgeable about the rental policies which has helped us greatly.