Performance Asset Management Reviews

We have had a great experience working with this property management company. Larry and Lucas have both been professional, responsive, and extremely helpful throughout the entire process. They worked hard to market our property, find a qualified tenant, and make the process feel smooth and organized during a very busy transition for our family. We especially appreciated their patience, guidance, and attention to detail. We are grateful for their support and would absolutely recommend this company to anyone looking for reliable, professional, and trustworthy property management services.

RUN from this business if you are a property owner or tenant. Hired them to manage my properties and they ran them right into the ground. Tenants could not stand them. I did everything I could to find a way to work with them and was patient with all tenor mistakes until I could not take any more. They do not manage they react. I can’t stress enough to avoid them. Shocked how they receive anything above a 1 star review.

I hired Performance Asset Management to oversee my rental property over the past few years, and unfortunately, my experience was consistently marked by poor communication and a lack of follow-through. According to our signed agreement, they were required to consult me before approving any repairs over $250. However, they repeatedly authorized and billed me for work exceeding that limit without notifying me. When I requested receipts or invoices to verify the charges, I received vague and unhelpful responses. The most frustrating issue occurred at the end of the lease in March 2025. Instead o…

PAM came in as new management for me on a vacant property and did a great job taking over, turning it and getting it leased up. My leasing agent Shelly was fantastic to work with - responsive, diligent and very committed. I felt like we were in great hands!

I couldn't imagine someone so attentive and detailed to a property then janke. She is very detailed and helpful in finding the best resolutions and methods of improving your property and finding tenants that stay for a long time. I wouldn't want anyone else on my team but her.

Wave helped me find new tenants for both of my units within a month. He was responsive and provided timely updates on the search for new tenants. I would highly recommend his services.

As a property owner, PAM continues to prove to be a strong partner. Gino remains an excellent point of contact for all general needs in our relationship - helping me feel that I have a single point of contact, and Alex continues to prove to be a wonderfully collaborative partner in preparing listings for available units - taking feedback and providing advice before taking quick action. I also appreciate how they take care of both the properties and tenants - demonstrating a desire for true alignment on all fronts.

We had a great experience with Wave. They were great about communicating all the updates to us about leasing our place and getting a tenant locked in.

Performance asset management has always fixed any issues I may have had and in a vary timely manner. I highly recommend them as a management company for owners and or tenants to communicate with. Thank you PAM

It was a pleasure working with John Kalman. He answered my questions and was responsive to my follow up emails.

I have been looking for a place for over a month and half. But now I got a place due to Chris. He is truly amazing and actually cares:) highly recommended.

Although I wish the communication was better at times, this company has been very responsive to every one of my maintenance requests. It’s not a five star because I wish the communication was better and that they were more prompt to address certain things, but asides from that they are very responsive to tenant complaints.

Best property management company by far. Any issues if any are always resolved in a quick manor. Never any issues with any of the team members or vendors. Recommend them for your property rentals!!!

I have been renting with PAM for 4 months now and i've been really happy with the management so far, i had a few small issues at the property and got resolved super quick also, the maintenance guy was really nice and guided me through what he fixed. Overall a 5 stars service so far.

Used to not have any issues really. The place was not cleaned when I moved in but I was determined to move and took it as is and cleaned, patched holes in plaster and painted on my own. Pay rent on time, and have been here a few years with minor maintenance issues. Lately larger issues have come up and it's been a real struggle getting things fixed. I've had an open hvac issue for months that still isn't scheduled to completed. I had a major leak on my kitchen ceiling from my upstairs ac unit that I warned them about that ended up collapsing my ceiling leaving wet mildly dry wall all over my K…

These people are jokes. They take your money for the application fee then give you the run around before they stop responding to you. They text you from multiple different numbers, they text once a day with a single question and then don't respond afterwards, they don't know how to write proper sentences either. Extremely unprofessional, and at the end of the day a complete waste. They just get off on the $50 per person application fee. Ridiculous.

How do they manage anything? You can not- ABSOLUTELY can NOT reach them!

Don’t rent the 2 bedroom apartment that is for rent right now on National Ave in West Allis, my brother lives there and it has been a nightmare for the past year. The upstairs neighbors have 7 people and one dog living in there and 3 are young kids that never stop running, 7am-10pm, sometimes earlier sometimes later. When summer break started it got 100x worse He has called and contacted PAM on every number and contact he could find and after months of no response he finally talked with someone when they asked if he wanted to renew the lease and they said you just need to make it work. You can…

Do NOT rent from PAM MKE, specifically in Racine, WI. This has been one of the most frustrating and disappointing experiences we’ve ever had with a property management company. It’s been over two months since we moved out, and they still have not returned our security deposit or the rent they owe us — despite multiple calls, texts, and emails. Tenants deserve to be treated with basic respect and professionalism — you will not get that here.

I do not want to give any stars. Rodney sounded like a salesman making you feeling secure, said he would call back, then 20 minutes later I was declined. With no factual reason. Just a generic email. No phone call. As a single mom, this is OUTRAGEOUS!! I never encountered any of this type of rental search in Miami nor Chicago. I have no evictions, collections, felonies, court proceedings. I am so done with these management properties in Milwaukee/Waukesha County. I am ready to get you all called out. I would never recommend them to anyone I know. I wish I had Jasmine instead. Seems like you al…

DO NOT RENT FROM THIS COMPANY. ABSOLUTELY TERRIBLE PITIFUL CUSTOMER SERVICE. I have tried, for months, to get in contact with ANYONE to no avail. There website needs a major update. (There last update took away the ability for people to call them when they needed/had immediate help or concerns). And there automatic response system is absolutely terrible. They don’t have humans that screen your application to tour or to actually rent, so prepare to be denied to even see the apartment despite over qualifying for a place you can afford!

I would not rent from PAM Mke, they breached our contract and have not paid back our rent or deposit back and we have been out of the property for 2 months, they do not reply back to calls, emails, txts. will be filing a complaint with the BBB, and more, very unprofessional service.

if I could give a zero I would! 1. severely unprofessional (rarely answer phone calls, will never check back with you, consistent and embarrassing typos in all emails and/or texts, and employees always complain about pam to tenants as well) 2. will NEVER fix ANY sort of issue you have (whole year we leased, neighbors used our parking spaces, pam didn't care, our electric bill was tied with another unit, pam didn't care and WE had to work with we energies to rewire, pam never once came out!, dryer vent was a fire hazard, pam never came, I could go on!) 3. raised rent with all issues above ^ 4. …

First off the representative showing the property was rude and condescending. Didn’t introduce himself, and when asked if he was the representative of rental agency, he insulted my girlfriend . Second off, the representative did not have the keys to access the property for viewing. So we drove (120 round trip) for absolutely nothing. Second time viewing property from this agency, 1st place was filthy, still had previous tenants property in the residence, and black mold in the bathroom, kitchen had grease, and tar from cigarettes on the appliances. 2nd place, my girlfriend was highly insulted a…

Use a different company. I am currently going into my second year as a tenant under PAMs management and every 1 star review has been the reality of this company. It seems like most of PAMs 5 star reviews come because of 2 agents named Jasmine and Amber, excluding these two women, this company sucks. I was initially scheduled to move into my property in June of 2024. Outside of the fact that getting a lease signed and sent by PAM was a living nightmare. I was excited to move in. That was until it was actually time to move in. I showed up to the property under the directions of the infamous “Gen…

We requested a maintenance visit for our toilet which was running. The company responded within a few days and John the service man texted to ask about our availability. He came out the same day and within 10 minutes completed the repair. I have always received prompt attention to all my service requests and have been a tenant for many years.

PAM has been great! They are on time and send professionals for any work order requests. - Holly G.

Amazing ! Punctual, well maintained home! Would love to live here

As a tenant, getting a response from this property management is terrible. I have to message them multiple times to get a response. We have been dealing with an issue on our water bill for the last 6 weeks and no action has been put into effect. I gave 2 stars because they have a nice maintenance guy that is very prompt and thorough.

Bob was here today to fix a leak coming from the upstairs bathroom; he was very courteous and informative about what he repaired.

I appreciate the communication with the showing of the apartment.

Very punctual and professional, hopefully we will be your next tenants.

Gracias Jasmin hurtado que me ayudo a buscar mi casa. Ella es muy amable y con muchas paciencia Es la mejor recomendada 100%

Great service! I highly recommend to work with Jasmine.

Thank you so much for showing me such an amazing place me and my family loved it. You have great communication skills and the great connection to your customer service. I appreciate you and I love experience I had thank you to Jasmin hurtado

Jasmin was an absolute pleasure to go through the showing with, she was very knowledgable on the history and super fun to chat with - went from a small consideration to one of our favorite options!

I’ve had horrible experiences with other property managements in the past and i’m always expecting the worse. Performance Asset Management has changed my perspective, specifically Jasmin! When i explained to Jasmin my past experience she understood exactly where i was coming from and took her time with me. She answered all my questions and concerns and gave me tons of information. Thank you once again Jasmin for the help!

I want to express my gratitude for Jasmin’s exceptional assistance and dedication. She was really nice, and helped me out immensely. She had lots of patience and understanding. I would most definitely recommend this company for your next rental!

Jasmin Hurtado found me an amazing place, super clean. Good neighborhood. Highly recommend!

Amber was a pleasure to work with, she's a very sweet lady. She made sure everything worked out good. She went out of her way to go the extra mile communicating with us and the management to work out any issues and getting us all the information we needed to get into our apartment.

Performance asset manage was a pleasure . I met with Diamante to look at a beautiful home on the south side of Milwaukee I end up going a different route close to the a certain area but diamanté was very nice very knowledgeable and sent the application to me immediately when I inquire on it after the tour. Differently will be working with them in the near future . Great service

Diamante was an absolutely friendly. I asked a lot of question and he did his best to answer all my questions. I give him 5 stars

Service requests consistently handled swiftly.

Diamante was COMPLETELY helpful and answered any and all questions BEFORE I even had to ask!!! Hope I get one of the 3 I saw!!! 🤞🤞

Great service, on maintenance request the follow up on a timely manner and keep good communication

Great response for repairs or concerns while renting. Negligent in regards to returning rental deposit AND receipt of deposit return as required by Wisconsin law within 21 days. Was forced to file a Consumer Complaint with USA.gov and with BBB. Unfortunately, PAM has offered no resolution and stated false information about when I will see my deposit.

Fast and accurate. Very professional. And good with pets!

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Shelly is great. I got into town super early on move in day, messaged her I was in town let me know when a good time to meet was. She responded quickly and let me in way earlier than anyone else would have. Even gave me contact info for some places to get help incase my moving truck doesn't show up

Alex is absolutely amazing!! His communication was quick and detailed, he took the time to answer all of my questions and addressed my concerns is a timely manner. I would recommend Alex to any of my family or friends!! Thank you Alex.

Will not give your security deposit back! Moved in to a unit it was disgusting how they let someone move in there without cleaning it the bathroom was disgusting pubes inside the fridge and when I moved out I left the unit clean and did not destroy anything and haven’t heard nothing about refunding any amount of my security deposit it’s been more than a month

Richie was more than helpful. He was expedient in returning my calls and texts and overall very good at making my lease and move in a positive experience.

Shelly made all the process nice and smooth. She was very attentive, patient and nice.

We recently just rented a property out from the PAM Property Management Company and we luckily ran into Alex from Zillow, he’s been nothing short of amazing since day one. He’s the main reason we picked this house to begin with, he was not only just cool to talk with but he answered my tons of questions almost immediately every single time. I highly recommend asking for Alex if you’re looking to have someone show you the right direction!!! I appreciate all your help. Thank you! 🙏🏼

Awesome experience dealing with Richie! Very professional & prompt.

My dream of opening my own business was able to come true because of all the hard work Shelly my agent went through. She was always willing to meet me at the property at the drop of a dime, and her dedication to my process was amazing. I am so appreciative for Shelly and I look forward to continuing my relationship with herself and PAM in the future.

Shelly is a wonderful realtor! I couldn’t make the viewing times to a home she was showing, and she took the time and went out of her way to get there another time so I could view the home. I felt she really wanted to find my sister and I the perfect place to call home. She answered most of my questions without me having to ask and she was quick to respond to any messages I sent her. I highly recommend Shelly as your next realtor. I will be using her if I need to search for a home in the future and I will be recommending her to all my friends and family. Thank you again Shelly!

Wooooow!!! Just amazing Richie went above and beyond for me! He answered all questions and was patient with my schedule. He was prompt with his response whenever I needed him! Definitely made this transition easy!

John was exceptional and went above and beyond to ensure a great experience for me and the tenant. Highly recommended!

Worked with Wave and Gino. They made the process seamless. Highly recommended this team!

I would like to give a shout out to Mrs. Wave, Asset Property Management and PaM. Wave, you made securing this property a breeze, you made yourself available to me and my family night and day. It was comforting to know I had someone that would give honest feedback and help us secure our home in a fast tracked manner. You met with us last minute and kept the lines of communication between us and the home owner open and negotiable. You advocated on my behalf as a Veteran and because of you we have a beautiful house in an awesome area. I hope this finds you well and I recommend this realtor to an…

My partner and I had an amazing move in experience thanks to Alex! Every step of the process went smoothly and quickly thanks to his attentiveness and empathy. I couldn’t recommend working with him more!

Wow! What a great experience we have had with wave. waves communication, honestly,integrity and willingness to listen allowed us to get our dream place with ease. Wave really made our experience so wonderful, wave went above and beyond to help us make this happen. I highly recommend working with wave. Thank you so much!!

Informative and more friendly.

Alex is AMAZING! I honestly don't know how he responds so fast and he really knows the answer to almost everything. If he doesn't he will find it through various offices and will get to you as soon as they reply to him. This is my first hunt for appartments and if it is yours, Alex is your guy. This company has been transparent though the whole process and I will be staying with them for a while!

This is rare find! Shelly Janke is an asset she is so personable, communicative and honest. I received updates about everything, someone’s always available and ready to help. This company is welcoming not harsh like the others who don’t respond at all. Thank you for your service!

Alex was nice and informative when talking about my housing options.

Helpful and very informative

I rented through PAM for five years. It was one of the worst renting experiences of my life. Our maintenance tickets were usually ignored and automatically closed by the system after 30 days with no resolution. When someone would come to work on something, they would say the problem was fixed, but about 75% of the time, they had actually done nothing (leaky pipes, broken kitchen drawers, electrical issues, etc). In that 5 years, I was late on rent twice because I had a baby and no income while on leave. Late fees are treated as "regular rent" so even once I paid the actual past due rent, more …

I was able to work with Wave to find an apartment quickly. She was great to work with and answered all my questions and was great to communicate with regarding the property.

Alex at PAM is great . Very professional and hard working . I received updates from him on a regular basis and he was very responsive to all my questions . Had a great experience .

Wave at PAM was wonderful, courteous, professional, and very helpful with every question we had during the whole process and helped make the whole process go smoothly. Would very much reccomend working with them.

Alex is the BEST EVER!!! Very easy to work with and prompt with responses. Such a kind man☺️Thanks again for everything Alex😁

Alex was PAM’s leasing agent for my property. I found him to be an effective communicator, attuned listener, and informed advisor. He did an excellent job, and I look forward to watching working with him again.

The team at PAM did a great job handling my property. Communication both ways during all aspects of management are top notch.

Wave at PAM was extremely helpful and prompt in helping us get settled into our new home. She accommodated us being from out of town and helped us get everything ready and fixed before moving in. She was very easy and enjoyable to work with.

Richie helped us out a lot! We worked very hard and made sure we had everything we needed! His communication was phenomenal and he constantly checked in with us about any little update or to make sure that we were set for our move in date! I would recommend him and would work with him again! Thanks again Richie!

Love living here. Maintenance department respond in a timely manner Love the online payment portal.

Swift responses and quick fixes!

Richie has been so helpful with my apt and getting things done in a timely fashion. 👍

Great communication. Fast and attentive to maintenance requests and needs.

Very helpful, although the house I was viewing wasn’t quite what I was looking for, he gave me other options for more properties that I was able to set up a showing for the next day.

Juan was very professional Very helpful and answered all my questions

Have been renting from PAM For close to four years!!very satisfied with their services

Diamante was super helpful in making himself available to help with any questions I had! He also had great communication with setting up the showing. Apartments were also very clean.

Richie was amazingly supportive with all of our technology issues. Alway responding to questions. Great communication! Thank you to Richie!

Super friendly and quickly responded to my questions definitely recommend!

Wonderful experience, Richie was very attentive. He responded quickly and really took every step to make sure we had a great experience. Thank you!

I have had an amazing experience with this company more in-fact with there amazing case manager Diamante, he has had great communication this entire time. Was there on time, he called a hour before just to make sure everything was good to go. Very polite and honest about what there are looking for in a tenant. The apartment was very nice and clean as well. Over I have had an amazing time with them!

We just got approved for a house duplex and I'm happy to say this process was a breeze thanks to Juan Carlos he was so helpful and he answered any questions and concerns. The response time was top shelf when going through the Lease he helped me understand the wording and all regulations, took me step by step on how it works, and what the next steps were he was great with communication. I could depend on him to get back to me asap he let me know when there was open houses if i wanted to see the home again after thinking it over. While looking around at the design he knew the information about t…

I have been a tenant for over six years they’re real easy to work with. They have taken care of any problems that have came up in a timely manner Jeff

After being with PAM for over 3 years, I have to say that their new maintenance workers are fantastic. Gino and his partner as well as John and his partner have provided me with supreme service. These guys go over and beyond ro make sure everything is repaired and cleaned up as well. I did have some problems with the previous maintenance crew, but the new crew is a thousand times better. In addition, they are very professional and understand the tenants frustration and needs.

Chris was very helpful and informative during the application process. He was very friendly and willing to answer any questions at the showing of the apartment. I have yet to experience PAM management as landlords, but so far Chris has been a wonderful help in the moving process.

Chris was great to work with. Very Upfront and Easy to communicate with he makes sure to respond to any questions within reasonable timing. He Made sure he did his best to help me get the property & was very good at making sure i had everything i needed for approval. my overall experience was great.

Chris is the MAN!!! Thank you Chris for helping me get approved & keeping up great communication! I appreciate you very much! THANK AGAIN!!

Richie is the bomb! He was very responsive, and timely with everything we needed help with, and treated us very kindly! Thanks for all your hard work and assistance!! :)

I will chris a 5 star rating for helping me during holidays

They are very supportive and thank you Chris for receiving our heavy courier.

From the moment I moved in until the moment I moved out, P.A.M. has been the greatest rental experience I’ve ever had! Anytime I had a concern or needed a fix they would send professional contractors to come and resolve it immediately. They also have contractors check the heat and A/C units every year. I loved the location and the unit itself. The rental payment is easy to make online as well as requesting a repair online. They worked with me when I was struggling through illness and had to miss work. I just can’t say enough about my experience renting with them. If you are looking for a renta…

Cris did a great job by helping us get the apartment we wanted. He provided us with all the information that we needed to make the process as swift as possible.

Fast and very courteous - Chris has been helpful in working with me to get a place. Very Appreciated.

I’ve been looking through apartments and I’m finally being able to move thanks to Chris!! I’m a first time renter and expected things to go not so smooth but he got me through every step fast! Definitely a 5 ⭐️

I just had a showing for an apartment with a really amazing gentleman named Chris for it he was upfront with everything and was willing to answer any questions we had I will most definitely spread the word about them.

Wave was such a delight to meet and helped me very much in the entire process. Everything went very smoothly I am very happy!!

Wave was incredible. She answered every question we had quickly and knowledgeably. She made the application process quick and easy.